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HELP: evga 8800GTX problem - Page 3

post #21 of 27
Thread Starter 
Quote:
Originally Posted by Nasgul View Post
You also have to realize that during transit, neither shipping company is going to be gentle with a package. I bought some RAM on eBay once and the guy said they work, sure, only one dimm did but the other one didn't.
It's not eBay's fault, I'm sure. And whenever I've packaged things to ship, I make sure to write "Fragile" all over the box or have the USPS stamp it.
Ya I know. I used to work in a warehouse when I was younger and we just threw those packages from one end to the other. When some packages got crushed by weight on top of them, sometimes they would just throw the thing out. I won't say which company it was. The box he shipped the card in was damaged on one end, but I doubt the card was hurt in the shipping. The original box was pristine.

I have heard stories of the bios being wiped out by x-ray scans when customs decides not to open the package. Don't know if this is true or not though.
post #22 of 27
Thread Starter 
Actually there is one thing I might try that I haven't, but I want to know if it is worth it first. When you look at the connection between the thermal pads and the board, are the pads in contact with the heatsink (pads folded upward towards the heatsink) or are they touching the board? I was wondering if those pads could affect the card if they touched the solder connnections.

When I put the pads back on, I put them on the board by pressing them down around the edges of the pcb and the memory IC. I am thinking that perhaps I should have done this instead on the heatsink.
post #23 of 27
The Thermal Pads on the 8800s are required and you cannot put AS5 on them, you can only use AS5 on the core.

There is a gap if you use AS5 on anything BUT the core of the cards.

RMA your card, either way your card is faulty.

P.S. I ran 2x 8800GTX with AS5 on the memory chips for a month and didn't have any problems (Don't do this). Your card was probably faulty and thats why he was selling it. Unless when you applied AS5 you hurt the card somehow, either way eVGA will replace it.
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post #24 of 27
When i tried to rma a video card last year evga told me if i bought it from ebay their warranty waset valid only get their lifetime warranty if you buy it thru one of their supported dealers. You got a bad card for sure if evga wont help you out for sure file a claim if the seller wont do whats right and replace it or refund you.
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post #25 of 27
There still should be a year of warranty, if evga wont return it then tell then file a report with ebay/paypal because the guy sold you a faulty card.

One a side note, don't buy expensive hardware on ebay...
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post #26 of 27
Thread Starter 
Isn't AS5 supposed to not be conductive? Thought that was the reason it is safe to use.

What about those thermal pads?, could they affect the card if they were applied wrong? (eg. over the solder connections to the board)
post #27 of 27
Quote:
Originally Posted by B33m3RBOY View Post
Isn't AS5 supposed to not be conductive? Thought that was the reason it is safe to use.

What about those thermal pads?, could they affect the card if they were applied wrong? (eg. over the solder connections to the board)
AS5 is conductive, if you get it on the card it could ruin it. I've heard the AS5 is actually worse than water, i'm not sure thats true.

AS5 should only be applied to the core of the card (not the ram), atleast with the 8800GTX. The reason you can not remove the thermal pads and use AS5 on the ram is because theres around a .5mm gap and the ram overheats.
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