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Buyer's beware Of MDG

post #1 of 12
Thread Starter 
Ok, with respect to anyone whose had good buisness with mdg, congratulations.

However I did not, and chose not to buy a laptop that I didn't want because of a mis leading continual sales error effect.

Step 1, applied for credit

Step 2, secured it, no worries there

Step 3, discussed what I wanted for a laptop

Step 4, thoroughly repeated several times what I wanted, and refered to website as to what was available on it....

Step 5, Explained the difference between integrated *custom word* and dedicated graphics for laptops (simply 99% geeks know the difference).

Step 6, After suddenly being disconnected on their end (not mine, i'm on vonage, and my internet didn't die). They e-mailed me "the contract". go figure, I wonder why... I didn't finnish choosing my spec's...

Step 7. After going over the document (9 complete lovely fun filled pages of annoyances and 2 pages of relevant information that didn't have what I should have seen on it, the specs I chose...). I looked it over with a friend as well, thoroughly, and was shocked that they didn't have a video card listed, nor did they list the proper x # of usb's, media card reader, etc...

So after seeing that, plus also reading how the financing was going to work, and also to top it off with me having to pay well over 40% interest it seemed... that they were trying to make me pay more for less, and yet I wanted to pay more for more, for what I exactly wanted...

They have now been reported to the BBB (better buisness beuro, however it's spelled). And I also e-mailed the key rep I continually spoke with, regarding this, and long story short...

I am not doing buisness, I told him he was reported, and I had lost all if any respect for mdg...

And don't get me started on dell

Le_Loup
    
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post #2 of 12
who is mdg?
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post #3 of 12
Quote:
Originally Posted by la4ours View Post
who is mdg?
http://www.mdg.ca/

Sorry to hear about your trouble. Sounds like you really didn't lose anything though, am I right? Just a bad business experience.
post #4 of 12
Quote:
Originally Posted by la4ours View Post
who is mdg?
is it Manufacters direct or something?

EDIT: ryguy already posted the info
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post #5 of 12
That company should be out of business.
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post #6 of 12
Thread Starter 
Quote:
Originally Posted by RyGuy View Post
http://www.mdg.ca/

Sorry to hear about your trouble. Sounds like you really didn't lose anything though, am I right? Just a bad business experience.
Yeah no loss except time and annoyance, but that's recoverable .

However, yeah, in canada, literally it's advertised on 30-40% of canadian channels, plus for 1 hour EVERY night, from 2am - 3am (or 3am - 4am depending the night) in my time zone, it's on the space channel... (aka sci fi for us), and it just advertises all these 99cents a day, or $1.39 a day DEALS...... riiiight... I figured i'd look into it, and check thoroughly with a friend whose been in the pc buisness for more then 20 years........

Overall, I hope they eventually disapear, hell even gateway, and dell are easier to deal with, they actually get you what you want, while mdg, is just special...

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post #7 of 12
MDG is like dell, but a canadian company. They got Steve Nash to do a commercial for them. A friend of mine has a machine from them...same junk as a dell.
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post #8 of 12
Thread Starter 
My celeron rig is from gateway, it's been special but not a bad purchase fortunately, and it was through radioshack who is now (for canadians) the source by circuit city, lol. But yeah it worked out, mdg/dell well, are perterbly unique...

Lets just say dell, think's and speaks of vista as if it's their bible, diss it and you will be....*enter negative phrase here* . They were special on the phone...

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post #9 of 12
Sorry to hear about that. When you got disconnected they shouldn't have assumed all is ok and sent you a contract. Thats naughty.
post #10 of 12
I started my computer business the same year they did. Its funny how they still make money and I finally shut down my stores. Oh, right, I wasn't ripping people off left and right. I could tell dozens of horror stories of customers who bought at MDG and brought their junkers into my company for repair or upgrading after getting ripped off by them.

BTW, what keeps them in business in Canada is their agreement with the Home Shopping Network.

Regarding financing, they used to use CIT (Citifinancial). Their finance rates are actually in about the 30% range (much more reasonable eh?)

If you have to buy assembled, go to Canada Computers, they are much more reliable and MUCH cheaper. They also have financing that is apparently reasonable.

Nuff said
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