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All 11.6 million Xbox 360s are faulty

post #1 of 158
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Quote:
Software giant admits there are 11.6 million faulty consoles, which it will have to fix.

Microsoft has admitted that every one of the 11.6 million Xbox 360 consoles sold in the past 19 months suffers from a design flaw that could cause the device to fail.

The firm will extend the warranty coverage from one to three years to compensate consumers, but does not plan to instate a recall or exchange programme.

Microsoft gaming chief Robbie Bach claimed in a conference call with financial analysts that the design issues surfaced recently.

"In the past couple of months we started to see significant increases in repair requests and call requests and significant attention from people," he said.

Microsoft did not disclose the exact nature of the problems, but said that it had made the necessary design changes and that units currently in stock will be upgraded.

The extended warranty period is limited to hardware failures indicated by three flashing red lights on the console. Users of consoles suffering from such problems are entitled to free repairs and shipping.

Microsoft estimated that the repairs will cost the company US$1.05bn to US$1.15bn, spilt evenly between the higher than expected return rates for existing consoles under the one-year warranty, and future returns under the extended warranty period.
Source

If mine breaks, I'm going to be upset.
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ElRigTheRig
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post #2 of 158
Funny how everyone dishes the PS3 back then. And now Xbox360 is going down hill
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post #3 of 158
What about people that paid to send it in and for repairs before? Do they get compensated? This is good news at least MS isn't hiding the flaw and saying nothing is wrong..

If it breaks send it in for free, they pay everything and you get a new one. The 360 is still awesome..
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post #4 of 158
never a buy a console in its first year of production?! its liek cars guys, jesus crap.

I think Ill be getting an xbox360 this winter or so XD
    
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post #5 of 158
Thread Starter 
Quote:
Originally Posted by MGX1016 View Post
This is good news at least MS isn't hiding the flaw and saying nothing is wrong..
lol, that's one way of looking at it I guess.

Quote:
Originally Posted by MGX1016 View Post
The 360 is still awesome..
I agree, it's just a shame the problem is of this magnitude.
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post #6 of 158
Lol this is proof, MS is gonna suck no matter what they make

Props for admitting their suckyness though
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post #7 of 158
microsoft did try to hid the faliures though but all aside it still is agreat console and as for not buying in the first year i dont agree as the ps3 and wii have had very little problems and nothing major at all.
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post #8 of 158
Haha. I'm getting my Xbox 360 Pro in Febuary of 2008 with a Plug-and-Play Kit, Wirless Network Adapter, and all of the new technology. (65nm Core, Better Cooling, Quieter Optical Drive, no RRoD Problems, Extended Warranty, and a lower price.)

All of you people who got an Xbox in 2006/2007 just got OWNED.
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post #9 of 158
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Originally Posted by Ninja_Boy View Post
Haha. I'm getting my Xbox 360 Pro in Febuary of 2008 with a Plug-and-Play Kit, Wirless Network Adapter, and all of the new technology. (65nm Core, Better Cooling, Quieter Optical Drive, no RRoD Problems, Extended Warranty, and a lower price.)

All of you people who got an Xbox in 2006/2007 just got OWNED.
You can get pretty much all that now. It's called the PS3.
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post #10 of 158
I got my Wii, a month or two after release and extended warranty and I poon you all. Except all that extra space you have. Then again with an extra 20 - 30 bucks and a new controller I can get lots of classic games

Lol
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