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RMA through ASUS? - Page 2

post #11 of 13
It's only been one day, but I was hoping to get a reply to my email by now. Have you contacted them yet about yours?
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post #12 of 13
When I RMA'ed a mobo through ASUS, it took 1 week including both my and their shipping times. They sent it out the same day they got it. I didn't have to give a receipt or barcode or anything, just the serial number. So my experience with ASUS RMA was fantastic.
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über pwnage v2
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Hard DriveOptical DriveCoolingOS
840EVO 250GB / 3TB+2TB+320GB Bar / 750GB Cav Blk Samsung DVDRW Hyper 212+ Windows 10 Pro x64 
MonitorKeyboardPowerCase
U2412M + X191W Azio MGK1 Corsair RM650X Centurion 5 with acoustic foam 
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MX518 SteelSeries Xonar DG + Koss PortaPro + Logitech X-540 + Bey... 
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post #13 of 13
Quote:
Originally Posted by jjk454ss View Post
This is some info I got for ASUS RMA:

•Warranty Length: Three years warranty.
•Coverage: Covers repair or replacement of the product.
•Provider: Asus Computer International
•Contact: Asus Computer International Customer Service at 1-510-739-3777 click here for online RMA service.
•Technical Support: Asus Computer International Technical Support at 1-502-995-0883
•Service Location: Asus Computer International provides warranty service at a mail-in location.
•Service Time: Please allow 2-3 weeks for warranty service.

I just sent an email to them today, hope to hear back soon. I asked about an upgrade program or getting a credit for mine, since I want to upgrade anyway. I doubt it, but thought I would ask.
i contacted them, they said from the date of recieving please allow up to 10 buisness days before they ship back. its been 3 weeks
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