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Cannot re-activate Vista Ultimate

post #1 of 7
Thread Starter 
Hi all.

I recently reinstalled Vista after changing harddrive. And no other major hardware changes except graphics card. And it does not allow me the activate online nor by telephone. I am now worried that my current license has been void and i cant use it anymore?

Any assistance appreciated.

Thank you.

Air_Storm.
Air_Storm
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Air_Storm
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post #2 of 7
If it is a retail copy, then call MS and let them know what is going on.

If it's OEM, I still think it should be ok... call them up and ask.
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post #3 of 7
Was it OEM? From what I remember, if you've got OEM, you're stuck with only what you started with, and can't add on. If it's a fixed key installer from a package you bought, you should be able to reinstall without problems. I don't know why you're having problems like that though.
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post #4 of 7
Did you talk to a person on the phone?
Is it OEM or retail?
If you already did talk to a person, try calling again and speaking with someone else.
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post #5 of 7
Thread Starter 
Its OEM, A friend did the exact same thing and he successfully activated his copy online. Whereas i have tried online (Nothing), Automated online activation (Again nothing) and i don't see why i would have any problems what so ever?

Air_Storm
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post #6 of 7
After you fail the automated thing you will be directed to a rep who once you explain your situation will without question reactivate your windows install. This is with the phone activation deal.
    
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post #7 of 7
I have tons of trouble with the same thing... many times just putting a new hard drive in will require me to reactivate, and every single time I do, I have to call MS and speak to a representative (after the automated one fails), and they ask me the same stupid questions about whether I've put it on a different computer, etc. It's annoying.

BTW, that's on a retail version. Not sure about OEM, if that's what you've got.
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