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problems with presario v2000

post #1 of 6
Thread Starter 
i just bought an older compaq presario v2000, and am having trouble with a few things.

first off, i apparently have a rare model... the product number on the bottom of the laptop is wrong. says it is a pv898av. i looked this up, and it is not. i don't remember how i found this out, but it is a pv340av. and when i looked this up on the hp website, the model that came up wasn't mine either.

mine is a 1.6 sempron with the ati 200m graphics chipset. i can't find bios updates for it anywhere. the motherboard is a quanta 3097 47.0D.

the HP website has a utility that scans your computer and determines what updates you need, including the bios updates, but i don't have all the hp crap installed that originally shipped with it. i got the software discs and tried to install the help and support software, but help and support won't even show up in my start menu to use. i had previously disabled the help and support service, and it won't work at all now. maybe another service shut down because it depended on the help and support service?

anyone have any general advice or ideas, or any specific experience with these laptops?
thanks!
:swearing:
post #2 of 6
You are in a bona fide 100% for-real mess.

You've done everything in the right basic "direction", but I think you really need to nail down what this laptop is. As I read your post it could be a couple of things.

Also, how old is it (approxiamately).

Disabling Help & Support might be "undone" via Administrative Tools>Services.

Arrange the columns such that the automatic/manual/disabled entries are ordered, and the check through the disabled ones to see if Help & Support are disabled.

Take note if anything else is disabled that you might think is necessary and post that here.

It seems your ultimate objective is to make sure the BIOS is updated. If you are not having any specific problems, chances are the BIOS update will be useless to you. How old is your current BIOS ?

Sometimes BIOS has a long identifying string, and you can research this string to learn about the system it is installed with.

Might be a good idea to list what your objectives are with this machine, because it is possible that you might be spending time in one direction while you could actually get what you want by going in another.

Also, consider the possiblity that you have a "recovery partition" on your hardrive. Frequently pre-built manufacturer's do this. You can see if you do by booting with the O/S disk to recovery console.

Running a New Install from the recovery partition may cure many problems.

Also, consider just doing away with all things HP (you are right, it's ALL crap) and just running the laptop as a straight machine.

Quote:
maybe another service shut down because it depended on the help and support service?
Maybe. Administrative Tools>Services will tell you which service depends on which.
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several BenQ 1640 Vista (X2) + XP ViewSonic 
PowerCase
520 Watt OCZ 520 12U Antec SLK3700-BQE 
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My System
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Hard DriveOptical DriveOSMonitor
several BenQ 1640 Vista (X2) + XP ViewSonic 
PowerCase
520 Watt OCZ 520 12U Antec SLK3700-BQE 
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post #3 of 6
Thread Starter 
hey thanks for the reply!
when i got the notebook, i hadn't gotten any of the original disks or software yet, so i backed up the drivers and reformatted and installed a fresh copy of xp pro. since then all i have been doing is trying to get it running in tip top shape. being a somewhat slow computer, i used black viper's list to turn off a bunch of services, help and support included. i set everything the way he has it under the 'safe' column, except the 'wireless zero configuration,' which apparently was needed to detect my pcmcia wireless card.

i am on my quest to find the latest bios because the one it has currently is pretty pathetic. i can set a password, turn on floppy/cdrom boot, etc. i'm used to my asus board in my desktop that can do anything i want it to do and much much more lol.
i looked for some kind of identifying number for the bios version, but it just says it's a phoenix bios. (i can't see the whole screen yet though.. i am waiting on an lcd inverter to get my screen working. until i get that i have to plug it into my flat panel, which sees the whole screen in windows, but not during initial startup.)

well the only promising lead i found on my quest for the bios, was that online hp diagnostic tool, which required that the hp diagnostic software be installed on my computer. it said to go to help and support and click on an hp diagnostic button.
so i pulled out my software cd again and installed the help and support software, which said it included diagnostic stuff.
help and support didn't show up in the start menu, so i recalled i had turned off the service, and went back and set it to automatic and rebooted. still no go. went to the start menu properties, where you can tell it not to show up, thinking i had turned it off there.... and it was gone! the check box that says 'show help and support' wasn't in the list!

come to think of it, i did create a restore point before i installed the hp stuff and messed with the services.. but that was a while ago and i've installed and tweaked so much since then... i'd really like to not have go go there.
post #4 of 6
Quote:
except the 'wireless zero configuration,' which apparently was needed to detect my pcmcia wireless card.
it's an either/or sometimes. If your card has it's own configuration software, you can turn WZC off.

Careful with those lists. Many of the people that publish them are not qualified to make those kinds of decisions. Further, some of them are pure zealots, so in love with their extreme idea of how things should be that they refuse to acknowledge they are wrong.

Hoping for a BIOS to save you is nice, but honestly unlikely. The way BIOS works is that it updates for things that don't work, or it updates for advances in technology. Chances that your system will make a major breakthrough in functionality are low, but it is an educational process and worth pursuing. And you might actually win the lottery.

Phoenix BIOS is good, and if you are serious there are places about where you can learn to mod your own BIOS. I learned a bit on modding my DFI's BIOS, and again while it wasn't revolutionary I learned quite a bit. I DID correct the spelling errors, lol. ("disbaled")

In terms of performance, I think the best "bang for your buck" is to ID the best CPU your box can take, and pick one up cheap on e-Bay. That and pack in as much RAM as it will hold.
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CPUMotherboardGraphicsRAM
Opteron 165 CCBBE DFI Infinity RS482 Radeon Express 200 (on-board) 2 X 1 Gbyte GSkill "HX" 
Hard DriveOptical DriveOSMonitor
several BenQ 1640 Vista (X2) + XP ViewSonic 
PowerCase
520 Watt OCZ 520 12U Antec SLK3700-BQE 
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My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
Opteron 165 CCBBE DFI Infinity RS482 Radeon Express 200 (on-board) 2 X 1 Gbyte GSkill "HX" 
Hard DriveOptical DriveOSMonitor
several BenQ 1640 Vista (X2) + XP ViewSonic 
PowerCase
520 Watt OCZ 520 12U Antec SLK3700-BQE 
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post #5 of 6
Thread Starter 
oh i know it won't be a turning point in my computer's performance.. i just like to have everything absolutely up to date

and i'm hoping the latest bios might have at least a few more features

i can't seem to find anything about my motherboard anywhere...
i know it has a mobile sempron 2800+, pc2700 ram, and supports up to a gig (corsair in the mail)

looks like this guy has almost the same computer, with a mobile sempron 3300+...
post #6 of 6
sorry if this has been resolved...but i came across this thread on fluke!

the mobo you have is the same as in my v2305ca with a sempron 3000+ 1.8
Go to HP.ca and search for v2305ca and click 'drivers' you will see everything including the bios update for the quanta-3097-47.0D
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wd 320 sataII, WD 250 PATA, WD 2TB green LG HT w7 x64 Sammy 22 ws LCD 
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