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Do not buy the Vista "Upgrade"

post #1 of 17
Thread Starter 
Don't let this happen to you!

I tried updating my fiance's computer with Vista and all I got was a headache!

Quote:
Dear Sir or Ma'am:

I am contacting you about Windows Vista Home Basic. I have been a big supporter of Microsoft Products and Vista. I hope that my problem can be resolved in a reasonable manner.

This past month I decided to update my PC with Windows Vista Home Basic with a current install of Windows XP installed on the PC. I purchased the Windows Vista Update Software from Wal Mart for $105.79 (including PA sales tax of 7%). I attempted to update from Windows XP to Windows Vista when I was then stopped and told I need more HD space. At this time I had a 20 GB hard drive installed - which is not enough space, I learned, to run Windows Vista and other key software (e.g. Windows Office 2003). As a result I purchased a 80GB SATA hard drive and adapter ($46.99+ $2.99) to install Windows Vista. Unforturnately, I attempted to load Windows XP onto the fresh hard drive, but was unable to install due to Windows XP requiring SCSI/SATA files to be loaded from an external source (e.g. 3.5 floppy). My motherboard did not come with these files, nor could they be downloaded. After many hours, I decided to purchase Windows Vista Home Basic for System Builders from Newegg.com for $94.99 (including shipping). I was then fortunate that Windows Vista included the hard drive files when installing Windows. Although, I have an unused copy of Windows Vista Home Basic Upgrade that I had paid $105.79.

In all I have spent a total of $250.76 to install Windows Vista Home Basic - which through use I have determined to be a glorified Windows XP. As a loyal customer of Microsoft products for over 10 years, I feel cheated. I hope to be contacted immediately for a reasonable solution to my problem. If nothing at all, I would like to be compensated for the unused copy of Windows Vista Home Basic Upgrade of $105.79.

Thank you for your understanding and punctual response.

Sincerely,
I should of asked for the support of another Overclock.net member. What a waste! Now I have to beg for my money back from Billy Gates!

Any ideas on how to get it back quicker? I can't return the software to Wal Mart. They won't accept opened software.
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Black Out
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post #2 of 17
Calling Microsoft would be better. They are nice, I believe.
    
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post #3 of 17
You could try posting it in the For Sale section or put it up on ebay. I really doubt MS is gonna bother to give you a refund.
 
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post #4 of 17
There's nothing wrong with the Vista Upgrade package, you didn't didn't realize that you'd need drivers for a SATA hard-drive.
post #5 of 17
Quote:
Now I have to beg for my money back from Billy Gates!
Good luck Hope you get your problem resolved! I'm also looking at trying Vista...but for $200, they can keep it.
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post #6 of 17
never buy vista lol its not worth it yet..
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post #7 of 17
You came off a little too strong at the end there.

You might end up having to sell the key to someone else; I don't see them giving you your money back anytime soon.
post #8 of 17
Simply put:

You. Are. Screwed.
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post #9 of 17
Vista rules... Don't let the people who won't/can't upgrade fool you.

I've heard about people installing a vista upgrade after a format, (wipe everything off the harddrive) when it fails 90% into the install (since it's an upgrade) reinstall again and viola your upgrading the failed install. It's worth a shot.
Don't know if it works, but I've heard of numerous people doing it.


Let us know how it turns out. Keep us updated.

~R
post #10 of 17
Quote:
Originally Posted by relic2279 View Post
Vista rules... Don't let the people who won't/can't upgrade fool you.

I've heard about people installing a vista upgrade after a format, (wipe everything off the harddrive) when it fails (since it's an upgrade) reinstall again and viola your upgrading the failed install. It's worth a shot.
Don't know if it works, but I've heard of numerous people doing it.


~R
Yeah it works.
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WaterWorks
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