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[CBS] Computer Technicians Put To Test

post #1 of 90
Thread Starter 
Quote:
It's a simple process we do every day. But when you turn your computer on and something's not right, you know right away.

There are plenty of options to get computers fixed for a price, Consumer 10's Chuck Strickler reported.

Consumer 10 asked 10TV's IT guy, Josh Waibel, to create a simple problem on a laptop computer. He changed one setting in what's called the BIOS - a key program that ties together all hardware on the computer. It is an easy fix in about 30 seconds for someone who knows what he or she is doing, Strickler reported.
Source

A local news station just did this investigative report. Basically, they changed the boot order or a hard drive detection setting and sent it to Circuit City, Best Buy and Microcenter to see how well they do.

Please move if this isn't newsworthy.
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i7 monsta
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post #2 of 90
Interesting read, I always wondered about those places they charge a ton and don't do jack. I understand that each store is different but I don't trust people. this story doesn't look good for the big box stores.
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post #3 of 90
Geek Squad never checked the Bypass Line of the Fetzer Valve? Everyone knows it's usually the Bypass Line that goes bad on that model.
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post #4 of 90
bunch of looser that don't know what their doing! I hate those places"Mr.Geek squad"
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post #5 of 90
CompUSA replaced my whole desktop that I had bought there years ago when the problem was a faulty HDD. Then they charged me for it.
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post #6 of 90
I saw one report where they disconnected the IDE cable and took it to stores. Only 1 store got it right, Geeksquad said it was a bad PSU, others charges 100 for a whole new motherboard or some other component.
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post #7 of 90
must avoid posting bad Geek Squad comments
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post #8 of 90
I despise the GeekSquad, Firedog, and salesmen in those places...because they just dont know anything.
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post #9 of 90
Quote:
Originally Posted by Licht View Post
I saw one report where they disconnected the IDE cable and took it to stores. Only 1 store got it right, Geeksquad said it was a bad PSU, others charges 100 for a whole new motherboard or some other component.
Ya and the guy who actually figured it out didn't even charge them for it.
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post #10 of 90
Quote:
Originally Posted by Licht View Post
I saw one report where they disconnected the IDE cable and took it to stores. Only 1 store got it right, Geeksquad said it was a bad PSU, others charges 100 for a whole new motherboard or some other component.
Omg, I have found what could be one of the funniest things to do. someone get me a dell, and a huge sign that says "YOU GOT PWND" pronto
    
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