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Returning 8800GT - Am i in the right? - Page 5

post #41 of 92
This is their return policy.

http://www.overclockers.co.uk/support.php
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post #42 of 92
Quote:
Originally Posted by HauntSheep View Post
I did give it a wee OC from 600/1800 to like 624/1880, they wouldnt notice that though would they? Been runnin in system for about 10 hours
Don't worry so much, just send it back. Oc uk should be the ones worrying for sending out wrongly advertised stuff.
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post #43 of 92
Quote:
Originally Posted by orbiter View Post
Don't worry so much, just send it back. Oc uk should be the ones worrying for sending out wrongly advertised stuff.
exactly and just be/sound super pissed...
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post #44 of 92
Quote:
Originally Posted by daljeet2 View Post
Such a sad thing to see from OcUK.
they're generally very good
Not for me.

I bought a full system from them, 3 parts needed to be RMA'd. The graphics card, cost me £20 in postage because they couldn't even read what I had to say was wrong with it and why they sent me a replacement instead of a refund. Story:

My X1950 had the ATI2DVAG.dll bug, so I RMA'd it for a refund since i had bought an 8600GT. They didn't read any of my emails and sent me a replacement. So I send that back again with PROOF of their own emails and the ones I had sent, nope. They returned the card to me saying that there was nothing wrong with it! At this point I was literally fuming, I rang them up and after a very harsh phonecall they agreed to give me a refund. Still, that refund took THREE WEEKS!

Totally disgraceful, never used them since.
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post #45 of 92
Thread Starter 
I had a read through the OCUK support thing... i should be alright to return it even if i have used it a lil even by law, the only execption being software
    
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post #46 of 92
Quote:
Originally Posted by JackMcIntyre View Post
Not for me.

I bought a full system from them, 3 parts needed to be RMA'd. The graphics card, cost me £20 in postage because they couldn't even read what I had to say was wrong with it and why they sent me a replacement instead of a refund. Story:

My X1950 had the ATI2DVAG.dll bug, so I RMA'd it for a refund since i had bought an 8600GT. They didn't read any of my emails and sent me a replacement. So I send that back again with PROOF of their own emails and the ones I had sent, nope. They returned the card to me saying that there was nothing wrong with it! At this point I was literally fuming, I rang them up and after a very harsh phonecall they agreed to give me a refund. Still, that refund took THREE WEEKS!

Totally disgraceful, never used them since.
I have had a few things from Oc UK in the past and to be honest I did get what I ordered. However I tend to use Microdirect, Scan and Novatech for my stuff. I've found that If I do have a problem with anything they're pretty good about sorting it out.

And no I have no association with them at all.
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post #47 of 92
even scan pulled the same trick with me today, went to pick up my 2nd 8800gt for my sli and ordered a ydd4, same stock code as my first from them, and they label it as that on stock codes, but its actually box labled as a ydh4 which is the shorter card with the gimped fan unit.
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post #48 of 92
lol Okay... I never saw an original 8800GT
post #49 of 92
I'm sure you can return the product if you are not satisfied with it.

However, unless it physically doesn't fit, I'd say you are a fool to give up a vastly better performing cooler because it's not pretty.
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post #50 of 92
Quote:
Originally Posted by jaybeerex View Post
even scan pulled the same trick with me today, went to pick up my 2nd 8800gt for my sli and ordered a ydd4, same stock code as my first from them, and they label it as that on stock codes, but its actually box labled as a ydh4 which is the shorter card with the gimped fan unit.
That's not good I always trust Scan as they don't normally stock crappy stuff or make silly mistakes. I can't see why companies like this are getting things so wrong. However I suppose with changes being made to products so frequentely things like this are bound to happen, but it is very frustrating at the time
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