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Serious windows prob

post #1 of 6
Thread Starter 
Ok, so basically, a friend was having probs on a pc, but im no techy, so all i did was say some basic stuff, spyware checks etc. But it looks like more of a prob, its slow giving errors, and files appeared in my docs, ill link some pics

http://www.officialmedia.net/images/untitledss.JPG
and
http://www.officialmedia.net/images/untitled(2).JPG

any ideas would be appreciated, too late over here to think straight after a long day

thanks
    
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post #2 of 6
Download and run AddAware from www.lavasoftusa.com. It is one of my favorite tools for rooting out malware and viruses. Just see how bad the system is.
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post #3 of 6
Thread Starter 
Quote:
Originally Posted by ericeod View Post
Download and run AddAware from www.lavasoftusa.com. It is one of my favorite tools for rooting out malware and viruses. Just see how bad the system is.
thats what i said, he tried it, said, although he got some things on it, it wont remove them.
    
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post #4 of 6
Quote:
Originally Posted by thedarklordjay View Post
thats what i said, he tried it, said, although he got some things on it, it wont remove them.
It might take you a long time to root everything out and clean it! I dont know what he wants to do about it, but if he has antivirus, he will have to run it and go th Antivirus website to find out how to remove any of the detected files.
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Samsung 960 EVO NVME Crucial M500 Seagate HDD Samsung F3 
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post #5 of 6
Thread Starter 
yea i get ya, he just said it removed nothing lol, im working remotely here m8, over MSN lol, its harder to see whats happening
thanks for the input
    
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770GB Windows Vista 64bit/Ubuntu 64bit 2x17" Samsung LCDTV/Monitor Logitech Wireless 
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post #6 of 6
you need to reinstall windows. make a ghost of the HDD on another machine to save the documents, and do a fresh install.

av and spyware scans work better when you take the HDD out of the machine and hook it up to another and then run the scan.
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What Computer?
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