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post #11 of 30
Quote:
Originally Posted by Dominazn View Post
Tell the parents "Well I suppose I am responsible for you raising a stupid son!" ...lol..na that mean.
Hah, but if it works it works.
    
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post #12 of 30
The only way I would loan out another chip and take care of all the warranty procedures is if I were doing it as a personal favor.

You sold a working processor and although you didn't install it in the other machine, you gave explicit directions to use thermal paste. You friend did not follow this instruction and fried the processor. I don't feel how in any way this is your fault. As far as the parents go, as others have said, explain the situation and end the converstation. The worst thing they could do is threaten some kind of action on you but considering the value of the processor and circumstances involved, I would be very surprised if it was even considered.

I used to work for a small mom'n'pop computer repair store and I learned very quickly how to deal with situations like you're in right now. For example, I had to do a complete OS reinstall because Windows was so completely garbaged up with virus/malware and downloaded junk. I got everything working, explained to the customer how to prevent it in the future, and thought I was done. Two weeks later I got a call that the computer was slow and basically not working properly. I took it in again, looked at it, and found countless shareware programs, viruses, etc... I told the customer I would repair it for another $xx (the cost of the last visit) and they got upset. I very tactfully stood my ground and the customer left unhappy but at least another 1 hour+ of time wasn't out the window.

If I build a computer for even one of my best friends, I will take care of any unforseen hardware goofs or total hardware failure. It's the least I could do. Even to a friend, if someone swapped in a processor without thermal paste I would explain where and how they could get a replacement and call it a day.
post #13 of 30
Ya, you shouldn't be having to deal with this. You told him what he needed to do and he didn't do it, therefore it is not your problem. Also, IIowa, your sig is false advertising!
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post #14 of 30
as others have said its really not your problem you did not break it and you told him ho to correctly make it work, it is his problem.

but if you want to be nice and do the RMA for him thast your call but there is no reason for you to give him your E2200, make him suffer the couple weeks with out gaming, it wont kill him. in addition after what he did to that CPU do you really want to let him touch your E2200? I wouldn't if it was mine.

if you do the RMA make it clear to him and possibly his parents that this is a gesture of good faith and it is a one time deal. re-inform them all on how to do it properly after the rma'ed one arrives.

its good to be the nice guy some times, others its stressful.

cheers,
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post #15 of 30
I would not lend him your cpu for any reason. That would be an admitence of some kind of guilt. I do this for a living building rigs for people. You cannot take the blame for the customers neglect. Just let this be a lesson to alway's finish the work yourself. Never trust a customer to complete your work.
    
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post #16 of 30
Thread Starter 
Thanks guys, I'll take your advice on this one, He won't be touching me E2200, not now and not ever, again, thanks guys.
    
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post #17 of 30
Thread Starter 
Well he came back today, he brings me this :





My dad gave him his money back and told him to get out my house and never come back again. (well thats after he swore and my sister came in an started arguing with him)

How am I supposed to take this back. He didnt even have the decency to put the plastic holder back in, nor the black CPU protector nor the book. I've had to take everything out of my E2200's box now. I'm so pissed off now at this moment of typing this.
    
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post #18 of 30
Quote:
Originally Posted by Moto101 View Post
The person who I sold it to didn't follow my instruction and apply new thermal paste
There's your answer.

They screwed up, let them send it back and you keep your money in your pocket.
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Original Nutta!
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post #19 of 30
Thread Starter 
Quote:
Originally Posted by Perry View Post
There's your answer.

They screwed up, let them send it back and you keep your money in your pocket.
My dad already paid the guy and kicked him out, but its all good, Chemicalfire (Posted on the 1st page) has decided to AWR it for me.
    
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post #20 of 30
If this happens again, stand your ground. There's documentation in the box for them to follow. You didn't even HAVE to tell them to use some sort of thermal interface material.

You shouldn't pay for their stupidity.
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Original Nutta!
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