Sony says it will drop the $50 fee it planned to charge customers for removing the trial software and games the company pre-installed in notebooks.
|When you buy a new computer, it often comes loaded with applications, games, and applets that try to convince you to buy other programs and services. These pieces of software, which can slow the performance of a new machine, are often described as "bloatware" or "crapware."
Computer makers often are paid to include such programs on their machines. Sony, however, came up with a clever idea: Launch a program called "Fresh Start" and convince customers to pay $50 to get a computer without the unwanted and unnecessary software.
Sony reversed course on Friday, shortly after it launched the program, and said it would drop the $50 fee it charged customers for removing the trial software and games the company pre-installed in notebooks.
The consumer electronics company, which launched the paid option on Friday, responded to a query from InformationWeek and said that it would offer the service for free within 24 hours.