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[OCN] Creative's fall from glory - Page 84  

post #831 of 1091
Quote:
Originally Posted by jinja_ninja View Post
For those people trying to "defend" Creative:

- Two broken Zen Micros (both just a few months after warranty period)
- One broken Zen Vision (within warranty, but horrendous support)
- One Creative Zen Micro with a dodgy headphone jack
- Difficulty finding fully working 5.1 drivers for XP and Live! series card
- Limited functionality in Vista with Audigy2 ZS compared to XP (only get 5.1 support, no working equalizers and other options)

And that is just MY experience over the past few years.

Enough said.
Cool, let's compile a list of creative mp3 player (or any creative product for that matter) problems!

My list:

- I went through 2 zen touches
- My cousin went through 2 zen micros
- My friend went through 2 zen micros
- My other friends went through 1 of... whatever they had... One had a zen sleek, the others had some MuVos
- I went through a SB live 24-bit that crackled like a bag of popcorn
- I went through an x-fi xtrememusic that just couldn't play sound right at all
- My speakers' headphone jack needs to have the plug plugged in at exactly the right angle for it to work now (this has been a problem that gets worse and worse)

My audigy 4 is the only creative product I own that hasn't given me any problems.

I think it's pretty easy to see that creative has some hardware quality issues going on.
post #832 of 1091
Thread Starter 
To find out once and for all, I called Newegg:


They said that they are aware of a post on Creative's site, which "may have been made by a Newegg representative with or without prior authorization"; however, they are "considering their options" and will release a press announcement "shortly"... that was all I could get out of them.
post #833 of 1091
This is by far the most interesting if not amazing things I have seen in my years with computer hardware. There are people who have had no trouble with Creative products and think this whole forum business is immature. There are those that have a had some problems but think all this is overreaction. Then there are those that want nothing less than Creative to end the day as a pile of smoking rubble.

I have read some of the pre-incident reviews on Newegg and it seems that there actually are quite a few people having trouble getting things working with Vista. Reading through the Creative forum, it seems that there are quite a few people scorned by Creative's support.

I honestly believe a lot of what I'm seeing out there right now in relation to this is just people jumping on the bandwagon and throwing wood on the flames. At any rate I am glad this is happening. Some of you will disagree but I think something like this has been a long time coming and unfortunately for Creative, they're the ones that broke the camel's back.

As of late, it's been OK for hardware companies to release products with advertised features that aren't even enabled at the time of launch. These features are promised in a later release date. The 3870x2 had no business being released when it was when considering the number of people having driver issues at launch. The early 8800GTs should have had their thermal issues worked out before they hit the shelves. Certain 680i boards should have had their Kentsfield overclocking (the board was advertised as being able to do so) capabilities worked out ahead of time and so on...

Mediocrity, delays, and broken promises are more common than they should be. With a couple of the examples I listed above, it was a godsend that some of the Nvidia distributers stepped up and took care of these issues for their customers without hassle. Creative made the double-mistake of skipping that step and being caught holding back on Vista-capable drivers. The latter probably being the thing that really got people going.

Creative does make many products true and even 10,000 angry customers aren't going to do much to them in the short-term. What's not being factored is the company's graceful stock price decrease over the last few years despite them having the majority of the market. People that are now in the know will most definitely spread the word (it's the American way afterall) and I think Creative will suffer from this in the more long-term sense.
post #834 of 1091
Quote:
Originally Posted by The Hundred Gunner View Post
Cool, let's compile a list of creative mp3 player (or any creative product for that matter) problems!

My list:

- I went through 2 zen touches
- My cousin went through 2 zen micros
- My friend went through 2 zen micros
- My other friends went through 1 of... whatever they had... One had a zen sleek, the others had some MuVos
- I went through a SB live 24-bit that crackled like a bag of popcorn
- I went through an x-fi xtrememusic that just couldn't play sound right at all
- My speakers' headphone jack needs to have the plug plugged in at exactly the right angle for it to work now (this has been a problem that gets worse and worse)

My audigy 4 is the only creative product I own that hasn't given me any problems.

I think it's pretty easy to see that creative has some hardware quality issues going on.
*in a non smartass tone*

If you are so disgruntled by their products why did you continue time and time again to buy them????
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post #835 of 1091
Quote:
Originally Posted by R3ap3R View Post
To find out once and for all, I called Newegg:


They said that they are aware of a post on Creative's site, which "may have been made by a Newegg representative with or without prior authorization"; however, they are "considering their options" and will release a press announcement "shortly"... that was all I could get out of them.
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post #836 of 1091
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post #837 of 1091
Thread Starter 
Creative down ~ 2.5% on the Euro stock exchange :: jump

EDIT: I wonder how long "shortly" is?? (for newegg).




^ Not fake! Creative's stock value on a five day view!
post #838 of 1091
Quote:
Originally Posted by d31337 View Post
*in a non smartass tone*

If you are so disgruntled by their products why did you continue time and time again to buy them????
I have to ask too *also without smartass tone*

I had problems with a hardware company but after a couple failed pieces of hardware I just stopped buying them and that was that.
post #839 of 1091
Quote:
Originally Posted by R3ap3R View Post
Creative down ~ 2.5% on the Euro stock exchange :: jump

EDIT: I wonder how long "shortly" is?? (for newegg).


Well it's definitely on the downward slope (especially if you narrow that chart to 5 days) but that drop isn't significant beyond normal daily trading.
post #840 of 1091
Quote:
Originally Posted by MNiceGuy View Post
I have to ask too *also without smartass tone*

I had problems with a hardware company but after a couple failed pieces of hardware I just stopped buying them and that was that.
Exactly.

*in another no smartass tone*

There are plenty of posts on here with the classic "I have had 14(random) different Creative products and they all broke..."

Wouldnt you stop buying them if your luck with their product was that bad?
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