Originally Posted by omaryunus
That is exactly my point they have a ONE year policy and when does your battery usually die... it dies in most instances just after a year... no they do not cover the battery I had gotten my DELL laptop for free from my school and I would never take a free dell ever not even an XPS. as I have said many other times I am telling about MY experience and what I have read on DELL's website and no the adapter is not covered with the "extra" 4 year plan and what not my school got all of us to survive the whole 4 years of college. but my main point stands i like ho you didnt quote that part that I have to wait for it I have to actually have downtime....in the time in which I should be doing school work or wateva I do not have the laptop but for an apple laptop you can expedite it by going to the store and getting it immediately. its great that you have a different story but I am telling mine... and honestly I have never met dumber tech support in my life then when i talked to them wow I had huge migraines
ugh..but thats off topic sorry. continuing on "certain instances" that means sometimes but with apple's it is covered EVERY TIME!... I mean honestly how did you make any bit of a smart comment it can be covered for 5 years but the battery is not which i said was one year so you agreed with me and then certain SPECIAL ppl get batteries after the year...the special instances are usually defects from DELL but thats not everyone even though somebody had payed for the 4 year plan and yet i pay for the 3 year plan with apple and I know that it is covered I dont need to wonder maybe it might be...
Again, you are incorrect. I worked for DELL for two years, so I know each and everyone of their policies backwards and forwards. Every part besides the battery is covered for the duration of the service contract. Also, when a part is defective ( or "accidentally" damaged when you have a complete care contract), it is shipped out next business day. The only exception is if you call dell after 5pm your time on thursday, friday, saturday, or sunday. As they normally only ship parts during the business week.
Also for the extra price an apple costs, you buy five batteries for your dell.
Regarding how wlong your battery lasts, depends on how many times you charge and drain the battery, there isn't really a specific time frame, just a number of charge cycles before it internally wears out.
I am planning on purchasing a macbook for my fiancee soon. A Macbook is what it is, overpriced, but my fiancee works in the journalism field as an editor for a newspaper, and the software they use for laying out the paper is mac software. Macs are a niche market, and I don't dislike them, but it cannot be argued that their hardware is overpriced.
Also to note my fiancee currently has an dell inspiron 5100 that went out of contract 2 years ago, and I just had the ac adapter replaced a week ago. You just got to know their policies. In her instance the cord was fraying and causing a safety hazard, which they will jump through hoops to take care of something that could potentially injure their customers. Also, her computer gets hot to point where it almost burns you to touch, so she will probably be getting a new system, after I make a call to tech support.
I am not trying to get in a flame war with anyone, but I did not want to see something wrong fly under the radar. As, I would hope someone would point out my mistakes if it occurs.
Bottom line, it is floats your boat, who cares what Windows/Linux/OSX fanboys think, run what works for you.