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Guys says headphones i sold him are broken, help?

post #1 of 27
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I sold some guy in the netherland's my super.fi IEM's.

when he got them, he said that one wire in snapped, and the other headphone driver is broken :[. i stated as is, in very good condition, and now he's upset that one of them is bust.

i'm afraid he's gonna sic paypal after me. should i be worried?
i told him i can refund him like 10$ or send him the reciept to have
super.fi handle it, does that seem fair? i knew something like this would
happen if i mailed to another country. i've had lots of sales before
and never an issue like this. any help would be great! thanks.
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post #2 of 27
Withdraw all your money from paypal and unlink it to your bank account.
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post #3 of 27
tell him to send it back to you, and if it isnt broken, keep them and sell them in the states. also tell him to send you a picture.
post #4 of 27
Picture please!
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post #5 of 27
get a picture
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post #6 of 27
It probally happened during shipping then, did you get shipping insurance?
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post #7 of 27
Or...he broke his and he wants to send you HIS broken one for yours.
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post #8 of 27
Get a picture is the first step
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post #9 of 27
let him send them back, or ask for picture.
also, shipping insurance?
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post #10 of 27
Quote:
Originally Posted by phospholipid View Post
I sold some guy in the netherland's my super.fi IEM's.

when he got them, he said that one wire in snapped, and the other headphone driver is broken :[. i stated as is, in very good condition, and now he's upset that one of them is bust.
Really it's up to you. Make a good faith effort to do what you can; as-is is as-is. caveat emptor.
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