Originally Posted by Xx573v3xX_Z28
Yeah like that kind of a reply is gonna get you repped for help.
Check out his avatar...
Anyway, there is a bit of a process to go through with the Step-Up. First, you need a copy of your invoice from when you bought the 8800GT. The price you paid
(minus tax and shipping) is how much they will deduct from their price of the Step-Up you are doing. If you paid $200 for your 8800GT Superclocked, then you pay $150 plus tax and shipping for the 9800 GTX. Not a bad price for a decent upgrade.
First, register your product on their web site (http://www.evga.com
). Also, be sure you have the original box, accessories, manuals, and driver CD. Without it they may not give you the full $200 deduction. After registering your product, get a screenshot of your invoice from when you bought the 8800GT, because they will need this for verification. Upload the screenshot in the My Products page, where your registered 8800GT is shown (the option is under the picture and specs).
Once you have done that, click on the Start New Step-Up button and choose the 9800 GTX or whichever card you decide on. Once this is submitted, you receive an email notification telling you the step-up is being processed. You then get another email about payment, and you click on the link in that email that brings you to the payment area. Enter your payment and shipping info, and once done, they process the payment (should be done that same day, as it was for me).
Another email will follow giving you details on where to ship it. It will likely be Brea, California but they may have another location. This email also comes with an attached PDF file, which is a label you print out and tape onto the box you are shipping the card in (this is NOT
a pre-paid shipping label, but it has the RMA number, address, and a bar code for processing at the eVGA location). Pack the box with plenty of Styrofoam peanuts and take the box to a UPS or FedEx shipping center and pay for shipping there.
Once it arrives at eVGA, they will tear open the box and smash your old 8800GT video card. I'm kidding. They will inspect it to see if it is damaged, check to see if everything is intact, and pop it into a PCI-E testing unit to see if it works. Once that is done, they ship the Step-Up card, shipping being paid when you paid for the step-up card. Oh, please for pete's sake use UPS. FedEx is just awful.
From start to finish, depending on where you live and what shipping option you use, the process shouldn't take more than 1 to 1.5 weeks. 1 week if you live as close to Brea as I do, 2 weeks if you are really far away and use UPS or FedEx Ground shipping.
I hope this info helps.