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Error trying to install dell audio

post #1 of 10
Thread Starter 
I keep trying to install the audio drivers on my dell dimension 2300 but i keep getting a error trying to install ikernel.exe (0x10000). Anyone know how to fix this? Its a brand new xp pro sp3 install and everything else is working fine. Im lost here and checked on google with no good answers. Thanks in advance guys.
post #2 of 10
I think you're having a SP3 audio problem. SP3 is missing some of the files required to install the audio drivers. I fixed that for someone a week or two ago. I'll see if
I can re-trace my steps.
post #3 of 10
Here; try this fix:
KB888111


Quote:
I recently was playing around with Windows XP SP3 (build 3264) and I slipstreamed the service pack into my Windows XP install media to make installing a new build easier (SP3 would already be installed).

Normally, it’s a pretty straightforward process, however with SP3 (at least the RC build I was using) didn’t take HD audio into account. When you’re installing onto a PC (Lenovo R60 laptop in my case) you typically need to install an HD Audio hotfix (KB888111) prior to installing the HD audio drivers.

The issue in this case it that SP3 supercedes the hotfix, so when you try to install KB888111 you’re presented with an error saying SP3 is newer and you don’t need the hotfix. Unfortuantely, you can’t install the drivers without the hotfix, and you can’t install the hotfix because SP3 thinks it’s newer and doesn’t need it. This is supposed to be fixed in the final release of SP3.

You can work around this however, by downloading the hotfix KB888111, then using WinZIP or WinRAR to extract the files within the hotfix. Once you install the files, you’ll see a folder called “common files”. From within the folder, you’ll find the driver files for the HD audio and HD modem driver.

Open device manager, right click on the “PCI Device” under the “unknown devices” section, choose properties, update driver and point it to the “common files” folder you just extracted.

The drivers will install, and you can then go back and install the HD Audio driver file (if necessary).

Again, this is not necessary if you install XP with SP2 first, and then install SP3 afterward. Additionally, the final release of SP3 should have that fixed, but we’ll have to wait and see on that.

Hope this helps.
post #4 of 10
Fix it yet? You may need this fix: Microsoft UAA High Defnition driver
post #5 of 10
Thread Starter 
No im still working on it, that zip file isnt working for me im gonna re download.
post #6 of 10
Thread Starter 
I dont get a common folder when I extract the zip. This is making me so mad haha.
post #7 of 10
Try here:

C:\\KB888111XPSP2\\commonfiles\\
post #8 of 10
Thread Starter 
im extracting it to the desktop and there is no commonfiles folder there.
post #9 of 10
Thread Starter 
found the common files, its not working though, wont install.
post #10 of 10
Thread Starter 
bumpage
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