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What is a good board for... - Page 2

post #11 of 13
Quote:
Originally Posted by RainStryke View Post
I delt with their customer service. Their level 3 tech (Which is supposably a supervisor) hung up on me when I was asking a question about the site contradicting it self. I was in no way hostile, did not yell, did not cuss. He just hung up on me because he didn't want to deal with a problem. I had also dealt with this rudeness the first time I had to deal with one of their level 3 techs before... He said he couldnt stay on the phone with me while I try to troubleshoot a problem, he wanted me to call back after I was finished. (It took me 45 minutes just to get to a level 3 tech... Why do I have to call him back when the troubleshooting I have to do will only take me 5-10 minutes?) I also had to deal with their RMA department. It took me 10 business days to get my board back AFTER ARRIVAL. That took me almost a month to get it back due to the day it shipped out.

So yeah... Asus products are great, as long as nothing goes wrong with them.
Wow... Sorry to hear about your horrible experience. I can't believe they have the audacity to hang up on a customer after keeping them on the line for 45 mins! I heard their CS was bad but I didn't think it was this bad...
post #12 of 13
Thread Starter 
Which one? Newegg lists it as DDR800.
post #13 of 13
Thread Starter 
Yeah, if you ever have to deal with a level 3 tech, they are very short with you. They act like they don't want to help you... Actually I am still waiting for a response from their site... No one has responded to me yet. Im going to call them tomorrow and raise hell. Im tired of being nice... It's not getting me anywhere.
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