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What would YOU guys do?

post #1 of 24
Thread Starter 
As many of you do, I buy parts when I find really good deals even though I might not have an immediate use for them. Not long ago, I assembled a rather nice mATX system C2D and all. I originally intended to use it but then changed my mind. I offered to friends and family but none wanted it so I put an ad out for it.

Within a few hours someone claimed it and ended up getting a good deal on some decent hardware. I HATE it when something I build goes wonky so before I ever pass along a computer, I use it personally for at least a couple days to see if there are any kinks.

The Windows install/update went fine and I used it to stream a few feature length movies. Next I gamed with it for an hour, surfed for a few hours, and finally ran Prime95 small FFT for about a half hour. Not during any of this did the system lock, fail to post, or BSOD. I also left the system on for a few days idling with no problem.

Within a couple days of selling it, I heard word from the buyer saying it was locking and blue-screening left and right. Sometimes it failed to even post. He opened it up to pull/swap memory and also added a video card which didn't help.

Now I'm not one to deny help to someone but the guy is getting really persistant in contacting me. I'm not trying to blow anyone off but getting calls at odd hours with voicemails and e-mails is getting a little rediculous. I've even thought about buying it back but if it truly is as bad as he says it is then something has gone terribly wrong since the last time I used it. I'd essentially be letting someone trash my PC for free and then be dealing with the aftermath.

I put this in this section for a reason. What could have happened to this PC? My girlfriend and buddy can't believe it's acting up like it is since we were all watching movies on it a couple days before. Also, what would you guys do about the situation itself?
post #2 of 24
there's a diference between hardware fault and user error.

Sounds like a PEBKAC issue.
    
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post #3 of 24
I'd tell em it was fine the last time I used it, I have witnesses, and go F off and quit bothering me.
post #4 of 24
Thread Starter 
Pebkac?
post #5 of 24
Quote:
Originally Posted by MNiceGuy View Post
Pebkac?
Problem Exists Between Keyboard and Chair
    
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post #6 of 24
Ask for the computer back for 48 hours, then you can judge something fair. If he is not willing to do that, all sales are final. kthx.
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post #7 of 24
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post #8 of 24
Thread Starter 
Quote:
Originally Posted by talntid View Post
Ask for the computer back for 48 hours, then you can judge something fair. If he is not willing to do that, all sales are final. kthx.
This would be fine normally but between a full-time job, part-time gig, and some other issues, I literally don't have the time to be doing all this.

I used to work in computer repair and I've dealt with situations like this before but I always had an employer to back me up with policy. There was a guy that would trash his registry, bring it back, trash it again, bring it back, etc. We kept charging and he kept paying. Unfortunately he called A LOT expecting free/advice help. It was a nightmare.
post #9 of 24
Quote:
Originally Posted by MNiceGuy View Post
This would be fine normally but between a full-time job, part-time gig, and some other issues, I literally don't have the time to be doing all this.

I used to work in computer repair and I've dealt with situations like this before but I always had an employer to back me up with policy. There was a guy that would trash his registry, bring it back, trash it again, bring it back, etc. We kept charging and he kept paying. Unfortunately he called A LOT expecting free/advice help. It was a nightmare.
You sure this guy didn't trash his registry?

I'm betting he did something really stupid. I would consider it highly unusual for an OCN member to be at fault for something as blatant as BSOD's and POST failures.
    
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post #10 of 24
Yeah, but all you need to do is ensure the hardware works right. Thats it. He can deal with software. Also, this would be only a courtesy, as he has changed hardware which can cause things to become unstable.

If he swapped memory, did he set the timings in BIOS properly? That would cause his BSOD's he's complaining about. This is NOT your problem though, if he changed hardware and it happened.
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Wet P180
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