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Tech Support ( My Friend Needs Help)

post #1 of 7
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Well ok heres the thing. my friend can use aim and Msn messenger but he cannot access any website. His mom who is on the same internet in the same house can. What would cause this Any suggestions?
post #2 of 7
Quote:
Originally Posted by KJDavisson View Post
Well ok heres the thing. my friend can use aim and Msn messenger but he cannot access any website. His mom who is on the same internet in the same house can. What would cause this Any suggestions?
So when he opens up the browser, nothing shows up?
post #3 of 7
Is he hard wired or on a wireless router
El-Diablo
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El-Diablo
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post #4 of 7
Sounds like a dns issue maybe maybe try putting the dns servers in his nic or wireless adapter tcip settings.
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SABERWOLF
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XEON-WOLF
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Samsung EVO 850 500 EK-SBAY Dual DDC 3.2 PWM Serial Alphacool NexXxoS ST30 Full Copper Radiator 360 Hardware Labs Black Ice SR2 Multiport Black Car... 
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post #5 of 7
Everyone is on the same internet. There is only one internet.
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Shinobu
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Nodoka
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Dell 2407WFP Dell E248WFP Cherry Black (MX Blue Switches, Blank Keys) Silverstone Sugi SG08B 
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Logitech Trackman Logitech Z-5500 Sennheiser HD595s 
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post #6 of 7
Quote:
Originally Posted by KJDavisson View Post
Well ok heres the thing. my friend can use aim and Msn messenger but he cannot access any website. His mom who is on the same internet in the same house can. What would cause this Any suggestions?
Need more info,could be many things.
What OS?
What browser,tried any other browser like Firefox?
Have you tried resetting IE back to defaults?
Virus scan?
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1 TB Blue Ray Windows 7 HP 64 3-22" LCD's 1680x1050=5040x1050 Eyefinity 
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Corsair HX650 CM Storm Sniper 
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post #7 of 7
Good suggestions James

Quote:
Originally Posted by KJDavisson View Post
Well ok heres the thing. my friend can use aim and Msn messenger but he cannot access any website. His mom who is on the same internet in the same house can. What would cause this Any suggestions?
KJDavisson, we need a lot more detail information if you can provide that. There could be several things causing this problem. If he does "ipconfig" in the command console is he getting anything back? Check the lights on the back of the ethernet port on the board. Make sure Internet Explorer is not set to a proxy server. Make sure under TCP/IP Properties (network connetions) that he's not assigned to a static. I mean it could be so many different things

Let us know

Good luck
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