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Creative Alchemy for audigy refund

post #1 of 3
Thread Starter 
I`ve just received an e-mail from creative offering to refund the purchase price of their audigy software. Hear`s the full mail.


Quote:
Dear Creative Customer,

Creative has reviewed the discussions concerning ALchemy for Audigy on this forum and others. A new free version of the ALchemy application for Audigy owners will be released in the week of May 19th. Audigy owners that have already purchased ALchemy are being offered a refund of the purchase price of $9.99. To request a refund, please visit http://us.creative.com/alchemy/welcome.asp. Complete the email form specifying the email address you used to purchase ALchemy For Audigy. The refund will be made to the credit card that was used for the original purchase. Please allow 30 days for the refund to take place. This offer is valid until 30th June.

The ALchemy application is being provided independent of the drivers, as it is not a driver. The new version of the application works with both X-Fi and Audigy products, and we have added additional updates relating to some popular games that behave differently on the X-Fi chipset as compared to the Audigy chipset. We would suggest you download the latest version from CREATIVE.COM when it becomes available.

Thank You.
The Soundblaster Team

You have received this mail as a purchaser of ALchemy for Audigy.

©2008 Creative Technology Ltd. All rights reserved.
Creative Labs Inc., 1901 McCarthy Blvd., Milpitas, CA 95035
Seems they have finally begun to listen to their customers at last. Let`s hope it continues.
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post #2 of 3
wow. i guess that whole daniel_k fiasco really got them thinking about the consumer.
post #3 of 3
Nice of Creative Labs... they've been taking a massive beating in the PR dept.
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