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Is this it for my card?

post #1 of 6
Thread Starter 
Wait nvm lol just realised you can't see my problem
There's lines of squiggly lines



This happened after I installed the Thermalright HR-03

I think that the back brace has made contant with some component on the back of the graphics card.

Would this cause this?

Looks like i'm going to have to RMA this :S

It was bought B-Grade from www.overclockers.co.uk
You think i'll be able to getta replacement or money back?

Thanks
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post #2 of 6
Hi there,

Normally B Grade Items are not accepted back, thats why they are sold as B Grade.

This is because they will not be able to replace it on a 'like for like' basic as its been used before I presume, or the packaging has been damaged and is not in sellable condition for Retail Price.

I would suggest putting the stock cooler back on, and if it throws up the same thing just contact OCUK and ask for support on it, they will give you that.

You never know, they may replace it with a new one, as theyve potentially sold you a damaged card.
I wouldnt bet money on it though.

Hope this helps.
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post #3 of 6
Thread Starter 
Hey - Thanks for the reply.
I requested an RMA from OC and they've sent me an RMA number so it's going off in the post tomorrow morning.

On the email it says "Reason: Faulty Desired Action: Replace"

Maybe i'll get lucky - who knows.

Thanks
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post #4 of 6
What they will do is they will test it, if it turns out the artifact lines come up when they are testing, they will probably give you a NEW replacement.

This has been the case with me anyway, your over the main part now, actually getting them to issue an RMA number.

Well I hope all goes well anyway.
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post #5 of 6
Thread Starter 
Ok well i guess them giving me the RMA number at the speed they did is maybe a good thing.

You think i'll get a new - NEW card?

Thanks
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post #6 of 6
Quote:
Originally Posted by warnesey333 View Post
Ok well i guess them giving me the RMA number at the speed they did is maybe a good thing.

You think i'll get a new - NEW card?

Thanks
I would guess so as I doubt they will try to find another B grade of the same item to give you, they dont sell much in the way of B grae hardware.

Hope this helps.
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