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RMAing to Seagate

post #1 of 7
Thread Starter 
have a 200gb that died a while ago. had an RMA thing filed out but they said they "Require" special packaging.. i dont have my original box and only have a hd box that like gives 1cm space all around. no clam shell packaging which they require. think i can still RMA with the case i have within like packaging popcorn or do i really need to do their advance replacement where they send me the new one first then i send it back.. its like $20 for advance replacement
 
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post #2 of 7
Im sure that placing it in a anti-static bag (not really required in my view, but probably keep them happy) and placing it in the box with prefferably some bubble rap around would be fine. The bubblerap will just be there to protect the HD from rattling around too much
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post #3 of 7
Thread Starter 
the hd is in a antistatic bag inside that small "hd case" .. will wrap in bubble wrap and put popcorn in there too. should be fine... rite @_@
 
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post #4 of 7
Yea I've RMAed to seagate before and i just put the drive in an antistatic bag and put foam around it and they didnt complain for me. hope they dont for you either. gl
post #5 of 7
Quote:
Originally Posted by airdraft View Post
Yea I've RMAed to seagate before and i just put the drive in an antistatic bag and put foam around it and they didnt complain for me. hope they dont for you either. gl
Ive done the same thing with no problem from seagate.
You should be fine.
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post #6 of 7
Thread Starter 
koo thx
 
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3 x 3TB Seagate HDD 2 x 4TB HGST NAS HDD 2 x 5 TB Western Digital HDD FreeNAS 9 
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FreeNAS Server
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CPUMotherboardGraphicsRAM
Intel i7 LGA2011 3960X  Asus Rampage IV Extreme Sapphire R9 290 + EK Nickle Plated Full Coverag... 32GB Samsung 30nm DDR3 1600 
Hard DriveHard DriveCoolingOS
Samsung SM951 NVMe w/ Angelwings PX-1 M.2 to PC... Samsung 850 EVO 500GB x2 RAID 0 EK Supremacy CPU Block + EK 360 XTX Rad Windows 7 Enterprise 
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LG 27UD68-P 27-Inch 4K UHD IPS Monitor with Fre... CM Storm Quickfire Pro Cooler Master SPH 1050W Lian Li PC-7F 
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Intel E5-2620 2.0 GHz 6-Core Intel E5-2620 2.0 GHz 6-Core AMD FirePro V5900 Samsung 64gb (16x4) ddr3 1333 pc3 10666 ECC  
Hard DriveHard DriveHard DriveOS
3 x 3TB Seagate HDD 2 x 4TB HGST NAS HDD 2 x 5 TB Western Digital HDD FreeNAS 9 
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post #7 of 7
yeah, they said that because they want you to try your best to protect the drive while it is on the way back to Seagate.
No reasonable packaging (Anti static bag + bubble or peanuts) should cause any problem at all.
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