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Update Says its Not for My System (even though it is) and won't install

post #1 of 13
Thread Starter 
Update kb940199 says "this update does not apply to your system" when I try to install it even though I am positive it is since I installed another vista on a new partition and it works. I need to download this update because I cannot install my sound card because of some problems.

Should I try installing it on safe mode?

HELP please
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The Blue Devil
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post #2 of 13
Try a reformat...
post #3 of 13
Thread Starter 
Thats the point, I don't want to reformat .
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The Blue Devil
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post #4 of 13
Quote:
Originally Posted by kingofdacourt93 View Post
Update kb940199 says "this update does not apply to your system" when I try to install it even though I am positive it is since I installed another vista on a new partition and it works. I need to download this update because I cannot install my sound card because of some problems.

Should I try installing it on safe mode?

HELP please
Is it already installed via Auto Update? Is SP1 installed? Are you using the correct version (32 vs 64 bit)?
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post #5 of 13
Thread Starter 
Quote:
Originally Posted by DuckieHo View Post
Is it already installed via Auto Update? Is SP1 installed? Are you using the correct version (32 vs 64 bit)?
Yes it is the 32-bit version. Nope I just checked and its not installed. And SP1 does not install for me, it says it failed.
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The Blue Devil
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post #6 of 13
Quote:
KB940199 :
SYMPTOMS

When you try to install a new hardware device on a Windows Vista-based computer, Windows Vista cannot install the driver for the hardware device successfully. Additionally, you may sometimes receive the following error message: Windows encountered a problem installing the driver software for your device. Windows found driver software for your device but encountered an error while attempting to install it.
Device_Name
This problem occurs if the Infcache.1 file that is in the %Windir%System32 folder is deleted or corrupted.
http://support.microsoft.com/kb/940199

Unless you have encountered this error you should not install the update. Ensure your %Windir%\\System32 folder is missing no files. (Hence the source of the error.)
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Lee XT
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post #7 of 13
Thread Starter 
Quote:
Originally Posted by Licht View Post
http://support.microsoft.com/kb/940199

Unless you have encountered this error you should not install the update. Ensure your %Windir%System32 folder is missing no files. (Hence the source of the error.)
I have encountered this error (my sound card will not install) so I need this update.

How do I make sure my system32 folder has no missing files.
The Blue Devil
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The Blue Devil
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post #8 of 13
Quote:
Originally Posted by kingofdacourt93 View Post
I have encountered this error (my sound card will not install) so I need this update.

How do I make sure my system32 folder has no missing files.
You can check your folder size against that of a similar system. However i'm not entirely sure if the System32 folder size grows as a machine gets older or gets more (certaine) applications installed on it.
Lee XT
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Lee XT
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post #9 of 13
Thread Starter 
Uhh and lets just say something is missing how do I no and how do I fix it.
The Blue Devil
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The Blue Devil
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post #10 of 13
Quote:
Originally Posted by kingofdacourt93 View Post
Uhh and lets just say something is missing how do I no and how do I fix it.
Reinstall is a near guaranteed fix for this issue.
Lee XT
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Lee XT
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CPUMotherboardGraphicsRAM
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AMD 4GB DDR3 1333MHZ AMD 4GB DDR3 1333MHZ AMD 4GB DDR3 1333MHZ OCZ Vertex 4 256GB 
CoolingOSMonitorKeyboard
Corsair H80 Windows 8.1 Pro MCE Dell P2414H WHXV7  Microsoft Generic 
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Realtek HD Audio 
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