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internet knocks off from wireless phone

post #1 of 6
Thread Starter 
Today I experienced no internet for couple of minutes wondering why the internet is off I called Road runner and automated message said at the menu our internet is currently up and experiencing no problems so I thought why is not working then I noticed my grandma was on the phone and our wireless phone is 2.4ghz >.< and our wireless broadcast is disabled and im running through wired and I dont see how I am losing internet throught wired connection with wireless router that is not broadcasting wireless and the antennas seem to be not removable and also it belkin wireless G router http://catalog.belkin.com/IWCatProdu...duct_Id=136493
The phone is not in the same room with the router and only gets knocked out when the wireless phones gets picked up
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post #2 of 6
Try changing the channel of the router,different channels have different frequencies.
 
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post #3 of 6
First, please, please, please try to use periods--it makes it much easier to try to understand what's going on.

Is your internet through the phone line (DSL)? perhaps there's some sort of data mis-direction happening. How long has this been happening? Did it just start all of a sudden, or did it start after something happened recently?

Lastly, is the base station to the phone handset near the router/internet source? Because simple proximity to high-frequency sources can cause disruption in electronic devices (even if we're not talking about wireless transmission). If the base station is near the router/internet source, then I'd try moving it even farther away (maybe a room away--at least 15-20 feet). Other than that, I'm not sure... Sorry!
    
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post #4 of 6
it's road runner cable right? If so i don't see how there would be any phone interference with that. if you can get a hold of another router from a friend try that and see if it's doing the same thing.

i don't see how your wired connection is going out especially if you have wireless disabled....

got me stumped :-|
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post #5 of 6
Thread Starter 
Sorry will use periods next time. It is cable internet the phone is in the kitchen and the router is computer room about 15-17 feet away the wireless phone is hooked up to a jack that they put in when we used to have dsl I'll put it in different jack and see

EDIT: Yep that phone jack was the reason why I got knocked off the internet and I alo put a sign over it saying don't use! lol
Edited by andyroo89 - 5/21/08 at 12:55pm
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post #6 of 6
Quote:
Originally Posted by mbp View Post
it's road runner cable right? If so i don't see how there would be any phone interference with that. if you can get a hold of another router from a friend try that and see if it's doing the same thing.

i don't see how your wired connection is going out especially if you have wireless disabled....

got me stumped :-|
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