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[Toms] eBay Eliminates Negative Feedback for Sellers

post #1 of 65
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Source: http://www.tomsguide.com/us/ebay-auction,news-1402.html

Quote:
The day has finally come where eBay sellers can no longer leave negative or neutral feedback for buyers, while buyers can continue to leave whatever feedback is warranted for the seller.

eBay originally announced this plan in January and set off a flood of negative criticism from sellers and talks of boycott began swirling. Sellers expressed that the new rules unfairly gave buyers more power and negates free speech. While eBay does recognize that the new policy will raise red flags for some sellers, the end results will improve the overall eBay experience.

"We’ve heard some complaints [from sellers], and we’ll probably hear some even louder complaints [after the changes go live], but we believe that the overall marketplace will be better and healthier for it," said Brian Burke, eBay director of global feedback policy. “The goal is to hold buyers accountable in the marketplace and to hold sellers accountable in the marketplace.â€

eBay originally stated the reason for the change was that the previous system prevented buyers from leaving honest feedback since they feared retaliation from sellers, if a negative comment was left. "What we discovered through research was that any negative feedback that the buyer gets reduces their purchasing or willingness to purchase within the marketplace," said Burke.

Some believe this tactic was implemented to help create a buyer’s environment to help boost traffic to the auction site due to recent lack luster numbers. Whatever the case may be the auction site will try its best in filtering unscrupulous buyers leaving negative feedback by penalizing or banning the buyers from the auction site. However, it may not be enough to swing sellers back, as many are beginning to find alternatives.
Ebay: http://pages.ebay.com/services/forum/new.html

I find this to be good, as a seller just recently used that as way to get back at me for leaving negative feedback. Despite me having a good reason for leaving the negative feedback.
Mr. Ivy
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Mr. Ivy
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post #2 of 65
Well, I won't be selling on ebay anymore. I won't allow myself to be held hostage by the whim of a huge swarm of unscrupulous people sitting behind the comfortable anonymity of the internet.
Raptor Raper
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Raptor Raper
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post #3 of 65
Sellers are just going to leave "positive" feedback that has a negative message on it. Problem solved.
Way too expensive
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Way too expensive
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post #4 of 65
Quote:
Originally Posted by leakyfaucet View Post
Sellers are just going to leave "positive" feedback that has a negative message on it. Problem solved.
Not even close. If a person has 1000 "positive" feedback there would be no feasible to tell how much is negative using your method
It goes to eleven
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It goes to eleven
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post #5 of 65
This is really old news...
Fermi
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post #6 of 65
ebay is gonna bottom out within the next 5 years.
ElRigTheRig
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post #7 of 65
Will there still be neutral?
The Monolith
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its black(is this really important?) 
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The Monolith
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its black(is this really important?) 
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post #8 of 65
Quote:
Originally Posted by rabidgnome229 View Post
Not even close. If a person has 1000 "positive" feedback there would be no feasible to tell how much is negative using your method
Well if a person has 1000 positive feedback already, then that one negative is pretty irrelevant, no? Most people would think that the one negative was from some angry jerk-off anyways, and not a valid rating.
Way too expensive
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Way too expensive
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post #9 of 65
Well Ebay is dead for me then


Not going to be buying off someone who has bad feedback and u just wouldnt know anymore who are a bad person to deal with

Whats wrong with the idea of just leaving bad feedback but no comment, that way people will still know if the person is trustworthy.
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NATO III
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post #10 of 65
ebay started to suck when all these business/company sellers setup spaming their 0.99 product with 15.00 dilivery fee, and pages and pages full of them.
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