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[Toms] eBay Eliminates Negative Feedback for Sellers - Page 4

post #31 of 65
Don't see why this has come as a surprise to anyone...it's been announced for months
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post #32 of 65
eBay is a complete JOKE anyways. I stopped using it awhile ago...
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post #33 of 65
how can you have a negative buyer? either they send the money or not.
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post #34 of 65
I ditched ebay a long time ago--problems with buyer reps and also my paypal account got accessed and credit card number was used for fraudulent purchases, plus half the stuff on there is crap or people who bid on their own items to up the bids. Anyhoo...I don't like this--with such a faceless buyer/seller interface between private parties, one needs feedback to be able make good buying (and selling) choices--it's not like you have something like a "real" business with legit customer support/contact (though some businesses do sell on ebay, I know). And to eliminate negative/neutral buyer feedback but keep seller feedback, that's retarded. Either all or nothing, none of this halfway, double-standard ****.
    
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post #35 of 65
Quote:
Originally Posted by NCspecV81 View Post
how can you have a negative buyer? either they send the money or not.
Buyer buys product, seller ships it out.

Buyer complains that something is not included, seller says it said parts may be missing in listing.

Buyer files complaint with Paypal for money back, Paypal gives all the money back to the buyer, freezes seller's account, buyer doesn't bother sending item back.

Seller leaves positive feedback.
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post #36 of 65
Quote:
Originally Posted by ElMikeTheMike View Post
ebay is gonna bottom out within the next 5 years.
Good, their double dipping with fees and Paypal is freaking annoying.
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post #37 of 65
it's a good thing ebay decided to suspend my account indefinitely for reason I still don't know. I can say one thing.... their support system is by far the worst I have ever had to deal with. I couldn't tell if it was a person answering my e-mail with a set of pre-written forms, or if it was just a computer trying to match words in my e-mail with what it though I was asking because the e-mails I received back had nothing to do with what I was asking. Overall....... PeePs says BOOO EBAY.
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post #38 of 65
I do not think this is a good move. I very rarely sell on ebay, but the few items I have sold, I have had one or two bad buyers. You do everything possible to make sure everything is clear and understandable. Offer to answer all questions etc. etc. Buyer buys the item, you ship it out, next thing you know, there is a dispute due to an ignorant buyer. people are so used to Walmart and target and their loose returns that they expect to be able to do the same with private sales. I really think ebay should split into commercial sellers and private sales. (something a bit more than the stores etc.) As much as I disagree with the seller leaving feedback only if positive is left for them, it is their choice. I would rather leave a negative and not get anything from a seller than to have a bad experience go unrecorded. If ebay did a better job policing its feedback, this wouldn't happen. I wouold love to see a case where the feedback was negative and left there than having it mutually withdrawn.
Edited by dralb - 5/21/08 at 10:28am
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post #39 of 65
Quote:
Originally Posted by hiiyah777 View Post
Here's an example of a dirty buyer that deserved negative feedback from me:

I sold a wireless router that someone gave me. It was sold for about $20. My listing was very clear on what was included. I listed specifically what was included. The buyer paid, I shipped, and I left positive feedback. The buyer received the router, then, a few days later, without warning or any attempts to contact me, the buyer left me negative feedback, with a comment stating the AC adapter was not included and I did not disclose that. I was IRRATE!!! But there was nothing I could do. Since then, I reserved my positive feedback only for people who deserved it. That's why I think this is unfair for sellers.
you can reply to feedback, and then in your profile it will have: "negative feedback: blahblahblah" right under it it says "this user's response: auction stated that no AC adapter included. Here's the link ________" and you're good. Most people will read that. (I do)
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post #40 of 65
Quote:
Originally Posted by ElMikeTheMike View Post
ebay is gonna bottom out within the next 5 years.
^^^
I really hope so, they really deserve it.
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