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Please Help:Bluescreens on TRUE install

post #1 of 17
Thread Starter 
I had previously been using a Cooler Master HSF. It was mounted via push pins. I recently purchased the TRUE from a member here on OCN, but upon installing it, I get a lot of random bluescreens. I believe it is a hardware issue, since blue screens will occur at random times. It will occur while windows is loading, while it is running in normal mode, while it is running in safe mode, when trying to boot from a CD.

It may or may not be a temperature problem, as I have changed the cooler. The CPU itself doesn't run hotter (according to CoreTemp), so I don't know what the deal could be. Also this will continue to occur when running stock everything.

My possible guesses so far are: I swapped the ports that my two drives were connected to? RAM overheating since the TRUE fan is higher above the plane of the board than the Cooler Master HSF was? Backplate issues that were used to mount the TRUE (thought it does boot up and the two plastic strips are on it. Possible misconnected pin (but I have reassembled it twice.

Anyone have have any idea what the problem may be? My next step, I think, is to reseat my cooler master HSF and see if the problem persists. If it does.... I will have to reconsider the TRUE.

Thanks in Advance,
Peter

P.S. I hope this is in the right forummm. I placed it here since I think the problem is associated with the installation of the TRUE (the one thing that changed from before to after bluescreen madness). If not, please move it.
post #2 of 17
If it was a backplate issue, your mobo would've fried by now. As for the swapping ports for your hard drives.. shouldn't be a problem if you can boot into windows fine (make sure that the boot priority is set on your OS drive, btw)

Other than that, do a reseat. You might've knocked something loose? <-- this is the worst case scenario.
post #3 of 17
I would pull the board out of the case and fire it up to see if it still does it. If not, then you are most likely grounding out somewhere on the case.
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post #4 of 17
Thread Starter 
I had considered the board grounding out, but I thought in that scenario it would not even boot.

Some additional info, the computer will sometiems freeze at a the windows load screen.
post #5 of 17
Is this at stock or are you overclocked?
post #6 of 17
Did you overtighten the screws?
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post #7 of 17
Quote:
Originally Posted by petertrinh View Post
I had considered the board grounding out, but I thought in that scenario it would not even boot.

Some additional info, the computer will sometiems freeze at a the windows load screen.
I've seen it where the I/O shield is grounding out the board. You dont notice it until you install a heavy CPU cooler, which casues the board to flex more. So the grounding can be intermittent. It should happen any time you move the case around, which is a dead giveaway.
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post #8 of 17
Thread Starter 
Thanks for all the suggestions guys! +rep to you.



A few more things. I am at stock clocks for everything (first thing I did at bluescreen). I did in fact bottom out the TRUE screws (so they are as tight as possible). This seems to me not a big problem since some people even do pressure increasing mods on their TRUEs. it does not immediately bluescreen, so I do not imagine it is the I/O grounding out the board.

Another question: Is there any diagnostic program that will help me isolate the hardware problem? I have tried memtest (briefly), but the RAM seems to be running fine since it is underclocked with loose timings and running at specified voltages. Is there a way to test the CPU for problems?

Thanks,
Peter
post #9 of 17
I would first suspect something else got knocked loose diring the install etc, after that I'd pursue the possible grounding-out route.
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post #10 of 17
Thread Starter 
I have put it back together twice, and cannot think of a problem that would cause this specific issue: seemingly random bluescreens and occassional freezes at windows load screens.

I have checked the power connections, RAM slots, sata and IDE connections.

Any recommendations on potential connection problems? Or even just a recommendation to reseat the coolermaster HSF?

Thanks,
Peter
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