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Msi Ftl.

post #1 of 27
Thread Starter 
Wow I will never buy MSI ever again. I really hope they go out of buisness. I sent my card in 2 weeks ago because they sent me a waped 3870 back from RMA. I talked to the guy and he said they will pay to have it shipped. Well that was the slowest shipping and cheapest UPS had. So it took a week to get there. Well it got there and they got it all done (I Should have a new one like the guy on the phone promised) but he also promised he would 2 day ship it to me from the factory. But today I got a email it says UPS ground 5-7 days. WTH MSI are a bunch of liers. I bet I get the same card back. Pshh Im pissed right now. I have been waiting 2+ weeks now.
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post #2 of 27
Call and ask to speak with a Customer Service Manager and explain your issues that you've been having. Noone knows that it needs to be fixed if you don't tell someone at the higher levels!
post #3 of 27
Thread Starter 
I talked to a guy there. He was pretty nice and assured me I would have a new card and 2 day shipping. Now I get this
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post #4 of 27
call them ask for that guy and tell them you got basic ground
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post #5 of 27
Thread Starter 
I have to wait untill monday now. They are only open on weekdays. And they are closed for the night tonight.
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post #6 of 27
Quote:
Originally Posted by ChrisB17 View Post
I have to wait untill monday now. They are only open on weekdays. And they are closed for the night tonight.
Umm, you do know Monday is a holiday, right? Don't feel left out. I have to wait for my RAM to arrive on Tuesday even though it arrived in Buffalo today. If only UPS would ship on Saturdays! I've also gotta wait for my new CPU to arrive some time next week.
Edited by onlycodered - 5/23/08 at 6:58pm
 
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post #7 of 27
Thread Starter 
Err how could I forget memorial day. Geez I feel like crap now .
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EK 480mm Radiator 2x AquaComputer Aqualis Reservoir and Pump  360mm Swiftech Radiator  Windows 10 64-Bit 
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Corsair Force MP500 Series M.2 SSD 240GB  256gb Kingston HyperX Savage SSD 240gb Sandisk Extreme SSD  Barrow LTYK3A-04 
CoolingCoolingCoolingOS
EK 480mm Radiator 2x AquaComputer Aqualis Reservoir and Pump  360mm Swiftech Radiator  Windows 10 64-Bit 
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post #8 of 27
Quote:
Originally Posted by onlycodered View Post
If only UPS would ship on Saturdays!
They do, but ya gotta pay extra! 1+S or 2+S think its fairly pricey too.
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post #9 of 27
You got the same card that you had returned to you? Or the same model? If it was the same card then that's a definite FAIL on MSI's end. I was in limbo with microsoft tech support for almost a month a while back when my copy of XP was reported not "genuine" when I installed it on my new rig after having it on my previous one. No, it wasn't an OEM version. Stuff like that makes me want to buy a mac (not really) and switch to OS X.
    
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post #10 of 27
lol. that's nothing. when i tried to rma my asus p5n-e sli to asus, i was without a mobo for almost a month. then i got back a defective board. then the third board i got back lasted me for a month. and after much complaining and threatening, they agreed to ship back a brand new boxed full retail to me over night free shipping. Guess how pissed i was?!?!
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