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[Consumerist]$1632 Vista Upgrade? - Page 3

post #21 of 30
Quote:
Originally Posted by stumped View Post
or he could call his credit card company and tell them to void all but one transaction with microsoft.
Yeah, that was my thought.
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post #22 of 30
lol. I thought it was bill gates buying his own software. Wow, that guy is stupid. he deserved that.
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post #23 of 30
Quote:
Originally Posted by mortimersnerd View Post
lol. I thought it was bill gates buying his own software. Wow, that guy is stupid. he deserved that.
i know. I thought that too.
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post #24 of 30
Quote:
Each time Bill, an IT Manager, tried to his enter his payment details through Windows Live Marketplace he was told that Microsoft could not be contacted, and to "please try again later."
Most of you are not reading this part or something. If you were signing up for an account here on overclock.net and each time you pressed submit, it said the server couldn't be contacted I'm you all would keep trying until it finally verified that your account was made. So yea, maybe it was kind of dumb for him to do it 7 times, but it is still understandable.
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post #25 of 30
1. bill guy probably full of "text-book" knowledge lack of experience.
2. just take the da*n vista and resell it new if you can't make MS feel sorry for u, Craig's list is everywhere, plus, doesn't it cheaper to purchase from ms site directly? sell it for more money
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post #26 of 30
Quote:
Originally Posted by PeePs View Post
Most of you are not reading this part or something. If you were signing up for an account here on overclock.net and each time you pressed submit, it said the server couldn't be contacted I'm you all would keep trying until it finally verified that your account was made. So yea, maybe it was kind of dumb for him to do it 7 times, but it is still understandable.
Signing up for an account on OCN is different than buying something online. After I clicked submit and it said try again later, I would have logged onto my online banking. I would see the temp charge there, then realized that it went through, then contact MS from the get go.
Again, this guy is a moron.
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post #27 of 30
Quote:
Originally Posted by binormalkilla View Post
Signing up for an account on OCN is different than buying something online. After I clicked submit and it said try again later, I would have logged onto my online banking. I would see the temp charge there, then realized that it went through, then contact MS from the get go.
Again, this guy is a moron.
Touche.... your probably right. I just felt like standing up for the guy for some reason .
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post #28 of 30
Quote:
Originally Posted by lemans81 View Post
Wow I can't believe a company with such good customer service and civic conscience would do this to someone, color me shocked.


--end sarcasm
In my experience Microsoft's customer service has been extremely good. The best there, as long as you can understand the Indian on the other end of the line anyways. Thats my only complaint.
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post #29 of 30
Uh, what... if something doesn't work, you contact CS, don't try it again oO Especially if it has to do with money...

It's his fault... and then he dares go to some techblog and whine about it?
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post #30 of 30
I really dont see the big problem here that people are making it out to be.... is everyone that bored ? He can cancel the transactions with the CC company or return the items of purchase, can he not ?
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