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Intel Active monitor owned my comp?

post #1 of 19
Thread Starter 
Hopefully this is the right forum for this issue

So I was checking out software to monitor my HD and processor temps, etc...
I DL'ed Intel Active Monitor to try it out.

I opened up the exe, started it installing. The progress bar got about half way up, then BAM. My comp completely shut down. No BSOD, no "windows is shutting down", nothing. Screens turned off, computer powered off.

I tried to reboot, but the only thing that happened was the power light turned amber, and all my fans started spinning up really high. Freakin thing sounded like a helicopter.

The computer does not even try to boot up any more. No BIOS, monitors don't turn on, nothing. I have my boot order set to boot from a CD first if possible, so I tried putting in a xp boot cd, but it still doesn't even get to the BIOS.

What the heck did I do? Anyone else had an issue like this, or know what could be happening?
    
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post #2 of 19
First thing.. this from the page you link..

Quote:
Intel® Active Monitor is an alerting utility created by Intel and available exclusively on Intel® Desktop Boards1
Now a question.. do you have an actual Intel board or something else that might have went *poof* when you tried to install it as it was putting in the files/hooks for the boards it supports?

Hope nothing is wrong but you don't list a MoBo on your sig so one could only guess..

Second, I believe that is an *old* application for Pentium 4 and lower spec's but honestly I didn't read it all just the disclaimer at the bottom..

Quote:
Intel Active Monitor does not support Intel desktop boards based on 915G, 915P, 925X, and future chipsets. For hardware monitoring on these boards, use Intel Desktop Utilities
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post #3 of 19
Well, it might have nothing to do with that program, and instead it might just be a coincidental catastrophic hardware failure? I don't know what might have failed, or perhaps your mobo took a power surge at that same time?
    
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post #4 of 19
Thread Starter 
Quote:
Originally Posted by Ictinike View Post
First thing.. this from the page you link..

Now a question.. do you have an actual Intel board or something else that might have went *poof* when you tried to install it as it was putting in the files/hooks for the boards it supports?

Hope nothing is wrong but you don't list a MoBo on your sig so one could only guess..

Second, I believe that is an *old* application for Pentium 4 and lower spec's but honestly I didn't read it all just the disclaimer at the bottom..
Well, it is a Dell mobo, but it is an Intel P965 chipset. I assumed that the program would work since there was an Intel chipset.

TBH, I did not really research the program that much before I installed it *cough* I found it on google, and I figured it would work with an intel chipset. IDK, do you think the fact that it is a Dell mobo caused the crash?
    
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post #5 of 19
Thread Starter 
Quote:
Originally Posted by guyladouche View Post
Well, it might have nothing to do with that program, and instead it might just be a coincidental catastrophic hardware failure? I don't know what might have failed, or perhaps your mobo took a power surge at that same time?
Hm... that is possible, I suppose. I am definitely getting at least some power, as the fans will spin up when I try to power on. I don't think it was a surge because my external HD, lights, etc did not go off. I am also running a laptop from the same surge protector, and nothing happened to that.

Ironically, I am building a new rig atm, and I was researching new hardware temp. monitors that I was going to use on the new rig. Perhaps I should have stayed with Coretemp, eh?
    
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post #6 of 19
Uh, super weird... I guess your best bet is to reset CMOS and pray.

If that doesn't work, try reseating everything... and if -that- doesn't work, try replacing one part at a time to see what went bad.

If you don't have extra parts, send it to a PC shop and have them do it.
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post #7 of 19
from the page you link to;
Quote:
Intel Active Monitor does not support Intel desktop boards based on 915G, 915P, 925X, and future chipsets. For hardware monitoring on these boards, use Intel Desktop Utilities
erm i think you killed somthing, i hope a cmos clear fixxes it, if not ul
Edited by marsey99 - 5/27/08 at 10:13am
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post #8 of 19
Please tell us the mobo model or name

U could try
1) Reset Bios (including the battery)

if that does not work

3) Reset Bios (including the battery)
then turn off and disconnected everything and take out everything from mobo and put it all bak to gether again



3) Reset Bios (including the battery)
Take out everything from ur mobo, till its naked (my way of saying nothing attached to it)

then add
1 CD drive
1 ram
1 cpu (including heat sink and fan)
1 graphics card (if ur mobo does not have an onboard VGA)
and the power cables to only the mobo and things attached to the mobo

try to power it up.
if it works go into bios
if that works
turn off and attach 1 hard drive

and try to boot into xp (or install xp if u want)


if it does not work, try replacing the one ram stick u put in.
or try putting that ram stick in a diffrent slot.


this would be a long and tedious job
i hope u r comp savy

=============================
personly i dont think a software LIKE that can kill a comp
i maybe wrong

===============================

and this is a wild shot but it could have tried to mess with ur bios?
Edited by karan.t - 5/27/08 at 3:06pm
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post #9 of 19
Thread Starter 
Quote:
Originally Posted by Coma View Post
Uh, super weird... I guess your best bet is to reset CMOS and pray.

If that doesn't work, try reseating everything... and if -that- doesn't work, try replacing one part at a time to see what went bad.

If you don't have extra parts, send it to a PC shop and have them do it.

Yeah, I will try to reset the CMOS first and then go from there. *sigh*... Ah well, at least this didn't happen when I was in school.
    
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post #10 of 19
Sounds like the software some how recked your MoBo. Like others said try reset of BIOS... If that doesn't work sounds like you're out of luck... Maybe get a cheap MoBo and try with that one (Same footing obviously). In the future I would recommend using a program called PC Wizard 2008. Tells you everything about your computer without evening opening the case. It even has bench marking and real-time temperatures.

Google it.

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