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Intel Active monitor owned my comp? - Page 2

post #11 of 19
On the back i/o panel, there should be a series of 5 leds in a row, can you tell me if any of them are lit and what order if some are out.

Edit: What model dell is it?
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post #12 of 19
Thread Starter 
Quote:
Originally Posted by vwgti View Post
On the back i/o panel, there should be a series of 5 leds in a row, can you tell me if any of them are lit and what order if some are out.

Edit: What model dell is it?
It is a XPS 410. I tried looking on the back panel, but I see no LEDs.
    
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post #13 of 19
Thread Starter 
Well, I cleared the CMOS and restarted. It got into the BIOS and I got the XP loading screen, and then blank screens.

I rebooted again, and it seems to be working. Phew. That will teach me to DL programs without researching them.

Gonna get rid of the stuff I installed and reboot...hopefully I get no more issues.

Thanks for the help guys. Glad it wasn't a worse problem.
    
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post #14 of 19
Glad you got it fixed, if any other problems arise be sure to post back.
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Craptop
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post #15 of 19
Quote:
Originally Posted by madcat66 View Post
Well, I cleared the CMOS and restarted. It got into the BIOS and I got the XP loading screen, and then blank screens.

I rebooted again, and it seems to be working. Phew. That will teach me to DL programs without researching them.

Gonna get rid of the stuff I installed and reboot...hopefully I get no more issues.

Thanks for the help guys. Glad it wasn't a worse problem.
Wow.. good stuff and glad you didn't *pop* anything..

We all learn, hell I've destroyed many a good piece of hardware in my time but the good thing is you can use it as a learning experience; if you so desire

Again, glad things are working again for you.. Never like to see systems go bad; ever!
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post #16 of 19
Make sure to be more careful next time!

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post #17 of 19
Hi,

The exact same thing happened to my PC!

I have a Dell Dimension 9100, running Windows XP Home edition on Pentium D 3.0Ghz.
I decided to download and try and install intel active monitor to check out the heat generated by my system to debug some issues.

I have to admit I didn't consider compatibility with my chip (especially considering how dated it is getting now - my bad) I figured that it would detect some sort of incompatibility prior to install and warn me about it. But I was wrong.

Monitor goes black as soon as I double-click the file to install. Then the system does not even begin to boot up anymore.

Eventually after a short time the system decides it can boot up once again (around 10-15mins), however as soon as it loads the desktop the screen goes black and the system refuses to start up again.

In Safe-mode, everything will load ok, so you have access to your files if you need to back them up, or you can boot with another harddrive if you happen to have an emergency backup (like I do).

I fixed this particular problem by hitting F8 when the system finally started again and selecting to load Windows with the last configuration setting that worked.
Thank god that worked, I was getting ready to reformat my drive!

Hope this helps out anyone else that hits the same problems.
post #18 of 19
I had the same experience with a perfectly working Dell Dimension 8400 desktop. I started the installation of Active Monitor, somewhere through the installation my screen went completely black, then the CPU fan revved up to the maximum RPM possible before shutting off. Now, I can't power up the system for more than 20 seconds before it overheats and shuts down again.

Thanks Intel!!!
post #19 of 19
A quick followup. I resolved this issue, and fortunately it had nothing to do with the Intel software or the Dell BIOS/firmware.

The problem was that, when the system first overheated I decided to reapply thermal compound to the processor. I removed the heat sink and put a fresh coat of compound on the top of the CPU, but when I put it all back together I didn't put the heat pipes on the top of the sink through the right set of holes in the plastic shroud. When I secured the shroud against the back of the case it pulled the top of the sink over, so that it was not sitting flat against the CPU, and as I quickly learned, it doesn't take long for a 3.4GHz Prescott CPU to overheat under these circumstances.
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