Overclock.net › Forums › Intel › Intel Motherboards › About EVGA RMA policy
New Posts  All Forums:Forum Nav:

About EVGA RMA policy

post #1 of 6
Thread Starter 
I bought an EVGA 680I SLI A1 on EBAY, this is one RMA board and the seller do provide the "Customer replacement packing slip" but it requires the owner to register this board, I am curious about the warranty can be transfered or not? does the owner need to do anything related to this?

thanx
BLACK ANGEL
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 920 P6T se PNY 295 GTX S Patriot 1333+ 
Hard DriveOptical DriveOSMonitor
OCZ agility 60Gb * 2 raid 0 Asus 16X dvd WINDOWS 7 64 PRO DELL S2409W 
KeyboardPowerCaseMouse
Logitech G15 ANTEC 850 TruePower Quattro Antec 1200 Logitech G5 
  hide details  
Reply
BLACK ANGEL
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 920 P6T se PNY 295 GTX S Patriot 1333+ 
Hard DriveOptical DriveOSMonitor
OCZ agility 60Gb * 2 raid 0 Asus 16X dvd WINDOWS 7 64 PRO DELL S2409W 
KeyboardPowerCaseMouse
Logitech G15 ANTEC 850 TruePower Quattro Antec 1200 Logitech G5 
  hide details  
Reply
post #2 of 6
EVGA cards needs to be registered within 30 days of purchase to receive life time warranty. The warranty is not transferable and only available to the registrant.

If it is not registered you get 1 year limited warranty from the day of purchase.

Copy of invoice/receipt from retailer is required.
post #3 of 6
No, the warranty is not transferable without the receipt/proof of purchase.
PILLS HERE!!!!!!
(13 items)
 
  
CPUMotherboardGraphicsRAM
Intel i7 920 D0 4.2GHZ (4.0 during spring/summer) Foxconn Blood Rage HIS 5870 @ 1.2V 1000/1250 Corsair Dominator 3x2GB DDR3 1600 
Hard DriveOSMonitorPower
Kingston 120GB 80K IOPS SSD 7 Pro x64 (3) Acer 23" 6144 x 1152 BFG EX-1000W 
Case
ABS Black Pearl 
  hide details  
Reply
PILLS HERE!!!!!!
(13 items)
 
  
CPUMotherboardGraphicsRAM
Intel i7 920 D0 4.2GHZ (4.0 during spring/summer) Foxconn Blood Rage HIS 5870 @ 1.2V 1000/1250 Corsair Dominator 3x2GB DDR3 1600 
Hard DriveOSMonitorPower
Kingston 120GB 80K IOPS SSD 7 Pro x64 (3) Acer 23" 6144 x 1152 BFG EX-1000W 
Case
ABS Black Pearl 
  hide details  
Reply
post #4 of 6
On their site they state that eBay purchases are not covered by their warranty as eBay is not an authorized seller (unless the item links to an actual authorized seller's store).

eVGA eBay Info
Quote:
EBAY purchases are NOT warrantied by EVGA. In most cases the merchandise is used or near new. In other cases the seller has purchased the item and is attempting to resell for profit. EVGA only warranties items which are sold by authorized sellers, retailers, and distributors.

In some minor cases a web URL within the Ebay item takes you to the seller's webpage. If you believe this webpage is an authorized dealer ask the dealer to provide the reseller or distributors name.

Our distributor's list is posted here:

http://www.evga.com/products/WhereTo...t=Distributors

If the distributor is not on this list from the seller be weary of the purchase and contact EVGA customer service.
additional info:
Quote:
Seems this is the latest issue that needs to be addressed. Being part of the VOIP Team I have had to field a few calls regarding EVGA products being purchased on E-Bay. Needless to say a few of the callers were not happy about the outcome of their call. So heres a little bit about buying EVGA products on E-Bay or other auction sites.

First off, E-Bay is not considered an EVGA authorized etailer or system builder. Don't expect to get warranty/Step-up Service if you bought a product off of E-Bay. There are very few exceptions to this rule. One exception is that in a few instances, there will be products offered on E-Bay for purchase that are from and EVGA Authorized Reseller/Etailer. Some of the stores put them up for auction to clear out left over inventory. BEFORE (NOTE: The word BEFORE-Meaning Prior Too, Infront Of, In Advance of. Get the drift?) you purchase any of these products it is highly recommended that you contact the seller and ask him a few very important questions.

1. Is the product you are interested in NEW and in its FACTORY SEALED box? If his answer is no, DON'T BUY IT!!

2. Ask him if he is prepared to supply you with an invoice on his/her company letterhead (NOT AN E-BAY/PAYPAL INVOICE) showing the amount you paid for the card. Some other information that would be nice to have included is, Your Name and Address and the Card P/N and S/N. If he is not prepared to supply that information to you, DON'T BUY THE PRODUCT. Most of the reputable dealers will have absolutely no issue with supplying you with the info you request. Beware there are people on E-Bay stating the card has a lifetime warranty even though it is used. This is NOT TRUE. The EVGA lifetime Warranty is for New Products and the original owners upon registration within 30 days of purchase. Once a card has been unregistered, it cannot be registered again. A few unscrupulous sellers unregistered their cards and when the winning bidder tried to register his card, it was a no go. So the winning bidder called Customer Support and it was still a no go.

It is much easier to just use an EVGA Authorized retailer/etailer to purchase your products.
Sometimes a good deal on E-Bay isn't such a good deal after all.

< Message edited by MOD_JColick -- 4/6/2008 7:44:21 AM >

Edited by ericeod - 5/27/08 at 7:55am
My System
(16 items)
 
  
CPUMotherboardGraphicsRAM
6850K ASUS X99-AII eVGA GTX 1060 32Gb Team Vulcan DDR4 3000 Cas 15 
Hard DriveHard DriveHard DriveHard Drive
Samsung 960 EVO NVME Crucial M500 Seagate HDD Samsung F3 
CoolingOSMonitorKeyboard
H100i Windows 10 Pro 64 Samsung KU6300 40" Corsair K70 Vengeance 
PowerCaseMouse
Seasonic Gold 750W Phantek Enthoo Pro M Logitech G9X 
  hide details  
Reply
My System
(16 items)
 
  
CPUMotherboardGraphicsRAM
6850K ASUS X99-AII eVGA GTX 1060 32Gb Team Vulcan DDR4 3000 Cas 15 
Hard DriveHard DriveHard DriveHard Drive
Samsung 960 EVO NVME Crucial M500 Seagate HDD Samsung F3 
CoolingOSMonitorKeyboard
H100i Windows 10 Pro 64 Samsung KU6300 40" Corsair K70 Vengeance 
PowerCaseMouse
Seasonic Gold 750W Phantek Enthoo Pro M Logitech G9X 
  hide details  
Reply
post #5 of 6
Quote:
Originally Posted by Captain Han View Post
EVGA cards needs to be registered within 30 days of purchase to receive life time warranty. The warranty is not transferable and only available to the registrant.

If it is not registered you get 1 year limited warranty from the day of purchase.

Copy of invoice/receipt from retailer is required.
If i can ask just to be sure , then i guess since i never registered yet and its after 30 days i have only a 1 yr warranty maybe it would be a good idea to register but i think its been like 2mos or more
    
CPUMotherboardGraphicsRAM
E8500 GA-P35-DS3L ATi 3870 512MB 2x2GB PC6400 
Hard DriveHard DriveOptical DriveOS
Samsung 840 Pro 256Gb WD 640 GB Samsung Blu-ray R/W Win 7 
MonitorKeyboardPowerCase
Samsung 2253BW DELL CORSAIR VX550 CM690 
Mouse
Razer DeathAdder 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
E8500 GA-P35-DS3L ATi 3870 512MB 2x2GB PC6400 
Hard DriveHard DriveOptical DriveOS
Samsung 840 Pro 256Gb WD 640 GB Samsung Blu-ray R/W Win 7 
MonitorKeyboardPowerCase
Samsung 2253BW DELL CORSAIR VX550 CM690 
Mouse
Razer DeathAdder 
  hide details  
Reply
post #6 of 6
Thread Starter 
thanx, so there is no way to get the warranty... sigh, i should post before i buy, thanx
BLACK ANGEL
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 920 P6T se PNY 295 GTX S Patriot 1333+ 
Hard DriveOptical DriveOSMonitor
OCZ agility 60Gb * 2 raid 0 Asus 16X dvd WINDOWS 7 64 PRO DELL S2409W 
KeyboardPowerCaseMouse
Logitech G15 ANTEC 850 TruePower Quattro Antec 1200 Logitech G5 
  hide details  
Reply
BLACK ANGEL
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 920 P6T se PNY 295 GTX S Patriot 1333+ 
Hard DriveOptical DriveOSMonitor
OCZ agility 60Gb * 2 raid 0 Asus 16X dvd WINDOWS 7 64 PRO DELL S2409W 
KeyboardPowerCaseMouse
Logitech G15 ANTEC 850 TruePower Quattro Antec 1200 Logitech G5 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Intel Motherboards
Overclock.net › Forums › Intel › Intel Motherboards › About EVGA RMA policy