Customer service? I think there are lot of good deals on Dells out there but their customer service sucks, and so does their proprietary bloatware they bog their PCs down with.
It makes me sick when I think about a company who makes $20 BILLION+ a year outsourcing jobs to save a couple of million. I mean, how disloyal to your customers can you get? How greedy?
I have to totally agree here. I unfortunately recommended a Dell e 510 i think to my sister when they were around a few years back and i have to say , when they had problems the support sucked. Eventually when someone came to my house they ended up litereally taking the video card out and leaving the computer open and left. My 13 yr old nephew put the side back on without the card and its been working since. He never returned. Thing is she recently got a paper in the mail to extend her warranty so I called to ask about the service call and if i could get a video card and they basicallly had no idea who performed it or anything, basically they hire sub contractors to do the work so its just like having any monkey work on your pc not like a specific dell monkey. I wouldnt say they have good cust service or service at all