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Mass Effect saferun.exe error, anyone managed to get it working?

post #1 of 3
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Wow, this is pissing me off to no end. I bought Mass Effect at full price as a digital download of the EA store so I could play this weekend and their friggin installer is riddle with crashes (over on the forums I think there's like 20 different errors related to the installation, both digital and DVD). Re-downloading the files does nothing, and at 10GB, you think twice about doing it (done it three times already). My error is the "saferun.exe/saferun.dll" error that happens during the extraction and forces the installer to shut down.


Anybody experienced this and managed to get it working?
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Sager 8170
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post #2 of 3
Quote:
Originally Posted by Zeag View Post
Wow, this is pissing me off to no end. I bought Mass Effect at full price as a digital download of the EA store so I could play this weekend and their friggin installer is riddle with crashes (over on the forums I think there's like 20 different errors related to the installation, both digital and DVD). Re-downloading the files does nothing, and at 10GB, you think twice about doing it (done it three times already). My error is the "saferun.exe/saferun.dll" error that happens during the extraction and forces the installer to shut down.


Anybody experienced this and managed to get it working?
Me too. And yes.

On my computer, like so many others, I have narrowed down the following installation error:

PROBLEM:

Mass Effect Setup: Error opening file for writing: C:\\Program Files\\Mass Effect\\saferun.exe. Click Abort to stop the installation, Retry to try again, or Ignore to skip this file. Clicking Ignore results in the identical error for the file saferun.dll, at which point install fails and aborts.

See the linked screenshot posted by TrueAvery on the following thread for the exact error I received, along with countless others:

http://masseffect.bioware.com/forums...1461&forum=127

PROPOSED SOLUTION:

I tried to no avail the following "If all else fails, Advanced users" message posted by Owen Borstad (BioWare Programmer), which did NOT help me:

http://masseffect.bioware.com/forums...1883&forum=127

SECONDARY PROBLEM:

When I tried Owen's suggestion, I received the exact same error as previously posted by so many customers, such as tnagedirtbag, cocoNZ, mapsNOR, Hoplite, deprenor, and countless others:

D:\\\\data\\\\mapsNOR.rar: CRC failed in
BioGame\\\\CookedPC\\\\Maps
\\\\NOR\\DS1\\\\BIOA_NOR10_04_DS1.SFM. D:\\\\data\\\\mapsNOR.rar: Unexpected end of archive

SOLUTION:

I attached a spare external USB DVD Writer drive to my computer, and ran installation without any issue.

In fact, the files copied literally over 5 times faster off this external USB drive than my internal ATA drive.

I admit, this was quite to my surprise, considering that my original internal DVD drive has given me zero problems and in fact works perfectly.

Upon further investigation of SecureROM security and techniques, I have discovered that indeed, some optical drives are literally incompatible (down to a firmware level on the DVD drive itself) with the way SecureROM encoded DVD's are duplicated.

My optical drive that not only won't install this game, it can't even copy the install files from it using a regular file copy, is made by the Worlds #1 Computer Manufacturer: HP DVD Writer 840x (a.k.a. 840i, 840b). And no, there is not a firmware update available.

My optical drive that can install this game, AND can copy the install files from it using a regular file copy: Mat****a BD-MLT SW-5582 sold retail as a LaCie BluRay 2x External USB/Firewire.

It's stunning that SecureROM disks can't be read by the #1 most popular computer manufacturer's disk drives in the world.

SUGGESTION:

If you're getting general protection faults, read errors, installation crashes, or the like, then I'd humbly suggest you go borrow a friends external drive, and try your installation again. You can then go back to your own drive for just reading the disk on startup.

I say why not try it again if you have GPF's, because I could certainly see where a file would copy by the NSIS installer (that BioWare uses), even if a file inside is slightly corrupted.

My theory would further explain why some people who:

1. Have install errors, but
2. Are able to manually copy the files, but
3. Crash as soon as they run the game.

I think they're crashing because even though they managed to get all files off the DVD, that a file is still corrupted now on their hard drive, due to their DVD drive incompatibility with SecureROM, causing the GPF.

Anyway, a bit long winded, but I wanted to give credibility to my post, because like others have mentioned in this thread (e.g. when people suggested upgrading DVD drive firmware), I too was VERY skeptical that it could be my perfectly fine DVD drive causing the problem.

Good luck.

p.s. I wonder how Electronic Arts feels right now about paying SecureROM big license fees, because adding insult to injury, SecureROM is costing EA countless millions of dollars in lost sales due to all this bad press?
post #3 of 3
I played ME when it first came out and had the same issues with the saferun. I was able to get over it then.

However I am having the same issue on my current gaming rig. I tried everything mentioned including the manual install, the usb dvd. Nothing got the game running.

So I decided to install ME on my aging lap top. My gaming rig is running Win7proX64 my laptop Win7proX32.

I tried installing ME on the laptop and it installed with no problems on to a usb hard drive, as the cdrive is low on space. ME ran but oh so slow on minimum settings.

I took the usb hard drive to my gaming rig and copied the Mass Effect directory from the usb hard drive to the Cdrive on my gaming rig. I made a shortcut to the launcher and gave it admin permissions and the game now works. I played only about 10 minutes but it works with no issues so far.

I plan on reinstalling windows on my gaming rig as I have had some other unrelated issues. I am just waiting for another hard drive to raid it.

I was surprised this worked as I expected things to be written to the registry.

I hope this helps someone else who is having this problem.
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