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New PC with crashes and lockups (9600 GT & Black screen of death)

post #1 of 11
Thread Starter 
So, as the topic says my new (not so new anymore) PC gets frozen while watching VIDEOS, any type of video (not sure about flash based anymore) in 5-25 minutes. But on the other hand I can play games for hours and hours without a single crash or a lockup, the pc has seen 2 weeks worth of uptime without crashing while gaming, but as soon as I start watching videos it freezes in said 5-25 minutes. Quite random to be honest.

What I've done so far and what didn't help:

1. Tried reinstalling the OS (thrice, no help)
2. Tried updating every single driver I can think of, no help
3. Tried inputting manual timings for memory, helped a bit but didn't solve the problem
4. Underclocked CPU, didn't help
5. Updated my BIOS to the latest, no help
6. Switching the RAM's place, 1-3, 2-4 with dual and non-dual channel options, no help
7. Underclocked the GPU by a lot, no use

What I've done that has helped:
1. Tried using single stick of RAM, no crashes (as far as I can remember)
2. Underclocked the RAM down to 600, helped a little, but didn't fix anything

Normally I'd be OK with a single stick of ram in my system, but I'm a gamer and I need the performance and I did pay enough for that RAM too. I've ran memtest a few times, getting quite mixed results. At first with stock settings it was giving 5k+ errors, and after a few settings changed, and underclocked ram, it gave me the green light, but still hasn't fixed problems with videos though. Think I should run another memtest and see if it STILL gives me the green light. It's still interesting that with stock settings (or any other settings) I can game all day long, but I can't watch videos. Videos leave me with a BLACK SCREEN OF DEATH and sometimes a looping sound.

Any suggestions?
Edited by semeku - 6/1/08 at 9:58pm
x303
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E6750 @ 3.2 GHz P5N-E SLI GeForce 9600 GT 2x2 GB G.Skill @ 600 MHz 
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x303
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post #2 of 11
Well if Memetest gave you errors there's your result

Memory will crash every month or so, that's just how it is, it's flash. But you getting mixed results means there is some part of your RAM that is corrupt that your games might not be accessing. Memtest uses 100% of your RAM, games don't quite use 100%.
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Vegeta 2.0
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post #3 of 11
Thread Starter 
I RMA'd my RAM, and got replacement RAM, and just as my luck would have it. The pc still freezes while watching videos. So any ideas what the next possible piece of faulty equiptment would be?
x303
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CPUMotherboardGraphicsRAM
E6750 @ 3.2 GHz P5N-E SLI GeForce 9600 GT 2x2 GB G.Skill @ 600 MHz 
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x303
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E6750 @ 3.2 GHz P5N-E SLI GeForce 9600 GT 2x2 GB G.Skill @ 600 MHz 
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Windows XP 64-bit Samsung 226BW Thermaltake 750 W 
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post #4 of 11
Does it still crash when everything is at stock?
post #5 of 11
Thread Starter 
Haven't checked what stock cpu speed will do, will test that later today. Totally forgot about that, thanks for reminding! I surely hope no other components are defect. I really don't have the time or the money to start shipping out individual pieces across the globe.
x303
(13 items)
 
  
CPUMotherboardGraphicsRAM
E6750 @ 3.2 GHz P5N-E SLI GeForce 9600 GT 2x2 GB G.Skill @ 600 MHz 
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Windows XP 64-bit Samsung 226BW Thermaltake 750 W 
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x303
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CPUMotherboardGraphicsRAM
E6750 @ 3.2 GHz P5N-E SLI GeForce 9600 GT 2x2 GB G.Skill @ 600 MHz 
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Windows XP 64-bit Samsung 226BW Thermaltake 750 W 
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post #6 of 11
Right. But right now the first thing to troubleshoot is whether it'll operate at stock, if NOT then there's a defect with a component, further testing is required. If everything works fine, then it was just instability somewhere, probably something needed more voltage.

Let's hope it the latter!

Make sure you lock PCI-E frequency. The 9600GTs are VERY susceptible to that setting. A couple mhz over will actually give it quite a bit of performance, but of course that comes at the risk of instability.
post #7 of 11
Thread Starter 
Quote:
Originally Posted by Betrivent View Post
Right. But right now the first thing to troubleshoot is whether it'll operate at stock, if NOT then there's a defect with a component, further testing is required. If everything works fine, then it was just instability somewhere, probably something needed more voltage.

Let's hope it the latter!

Make sure you lock PCI-E frequency. The 9600GTs are VERY susceptible to that setting. A couple mhz over will actually give it quite a bit of performance, but of course that comes at the risk of instability.
Would seem to be stable at stock clocks. Haven't crashed with videos yet. Any suggestions about the voltage if I want to keep it overclocked? (333 fsb to 400)
And as for the PCI-E frequency, BIOS shows it's at 100 MHz. So it shouldn't be going anywhere else. Although I've been getting these corrupted images, namely pictures/icons with transparent backgrounds turning to black. For example the start button, the text stays white yet the background turns to black. It goes away after a while though. Like tabs in firefox go all black also, so I can't even read the tab's text. Other than that, no problems.
x303
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CPUMotherboardGraphicsRAM
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Windows XP 64-bit Samsung 226BW Thermaltake 750 W 
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x303
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CPUMotherboardGraphicsRAM
E6750 @ 3.2 GHz P5N-E SLI GeForce 9600 GT 2x2 GB G.Skill @ 600 MHz 
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post #8 of 11
Thread Starter 
So I did send the memories for testing, they came back fine and I had to pay 20e for wasting their time. Just my luck. Any ideas if the mobo is busted or it just doesn't like me or my g.skill memories?
x303
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CPUMotherboardGraphicsRAM
E6750 @ 3.2 GHz P5N-E SLI GeForce 9600 GT 2x2 GB G.Skill @ 600 MHz 
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Windows XP 64-bit Samsung 226BW Thermaltake 750 W 
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x303
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post #9 of 11
what video drivers are you using?
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Easy V3
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windows 10 Asus PG278Q Ducky Shine 3 - blue led - cherry mx browns Seasonic Platinum-1000 
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post #10 of 11
Yeah, video drivers are probably the cause. I was getting the same problem with Nvidia cards not so long ago.

Do the speakers play a high pitched sound too? Or does the video being to artifact heavily?

If so, I can't help. I accidently solved this problem, but it's more than likely linked ot my motherboard BIOS.

Try that. Also, I had a P5N-E SLI before this board and it served me well.
    
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Hard DriveOptical DriveOSMonitor
2 x WD 250GB SATA RAID 0 + 2 x SG 320GB Storage 2 x DVD-RW SATA+IDE Windows Vista™ Ultimate 64-bit Service Pack 1 Samsung Syncmaster 2032BW 
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