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"C1" DFi errors

post #1 of 14
Thread Starter 
I am almost 100% certain my DFI board is bad. I get the "C1" error no matter what I do with the memory. I got it with 667 RAM which is supported by the motherboard, and I tried 1066 RAM. One stick, two sticks, one stick in a different slot every time, anything I can think of I tried but still getting the C1 error. I pulled the jumper, battery, power cord, and memory, pressed the power button to get rid of any power in the board, waited ten minutes, replaced everything, turned the PSU on, and still a C1 error. I read everywhere that if this never goes away it's a memory detection error and the board is bad. All it does it power on, nothing on the screen, nothing, just C1 and everything just kind of sits there, nothing even tries to load.

Thanks!!
Edited by se7en56 - 6/6/08 at 7:25am
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Vegeta 2.0
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post #2 of 14
I've never rma'd a dfi board,but usually they'll want tech support to troubleshoot w/you.Just tell them you've taken the board out to rule out grounding issues and what you've already said.They'll give you an address to send it etc. That's if you go through manufacturer. You might have quicker progress through the retailer.
    
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post #3 of 14
Thread Starter 
Okay, I bought it through newegg as an open-box deal, so I might have to go through them, 30-day policy I think. I also could not find anything on DFI's site about technical support. There was a number for Taiwan and the state of California, which was an affiliate site...

Help...?
Vegeta 2.0
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Vegeta 2.0
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post #4 of 14
Thread Starter 
bumpers

I really could use some help from the DFI wizards

I can't find any number to contact DFI except in Taiwan or California...

My board "starts" but no POST and the C1 error

Any help?
Vegeta 2.0
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CPUMotherboardGraphicsRAM
Q6600 @ 3.2GHz (400 x 8 @ 1.4v) «Lapped» DFI Lan Party UT P35 T2R BFG 8800GTS 640MB (625/1950/1400) 4GB (2 x 2GB) OCZ Platinum 1066MHz 
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Seagate 320GB and 160GB || Western Digital 250GB DVD-RW Vista Ultimate x64 2 x 19" Widescreens (2880x900) 
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Vegeta 2.0
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post #5 of 14
http://us.dfi.com.tw/Contact/contact...YPE=MB&SITE=US

You can call them with the information here.
I have not used DFI for any RMA nor I have anything from them, but to go through RMA is pretty simple. Sometimes easier than others.

You probably misread the number from the Branch office510) 226-7500

Like one has said before, they will give you a technician from their branch and troubleshoot you, but all you have to do is just avoid them by saying that it does not work.

It looks like you have tried most things. You have stripped it all right?
You should just contact DFI to hear what they have to say, if not then RMA it.
    
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post #6 of 14
Thread Starter 
Thanks,

I found that number and that site already but really don't want to call the state of California. I am on the other side of the country...

Thanks though ninjinsamax3
Vegeta 2.0
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CPUMotherboardGraphicsRAM
Q6600 @ 3.2GHz (400 x 8 @ 1.4v) «Lapped» DFI Lan Party UT P35 T2R BFG 8800GTS 640MB (625/1950/1400) 4GB (2 x 2GB) OCZ Platinum 1066MHz 
Hard DriveOptical DriveOSMonitor
Seagate 320GB and 160GB || Western Digital 250GB DVD-RW Vista Ultimate x64 2 x 19" Widescreens (2880x900) 
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Vegeta 2.0
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CPUMotherboardGraphicsRAM
Q6600 @ 3.2GHz (400 x 8 @ 1.4v) «Lapped» DFI Lan Party UT P35 T2R BFG 8800GTS 640MB (625/1950/1400) 4GB (2 x 2GB) OCZ Platinum 1066MHz 
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Seagate 320GB and 160GB || Western Digital 250GB DVD-RW Vista Ultimate x64 2 x 19" Widescreens (2880x900) 
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post #7 of 14
whats the diff. where it is,call the # if you want to rma it only takes a couple wks anyways,imo
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The little beast
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post #8 of 14
Thread Starter 
I guess so...

But I really don't think it's dead, although it seems like it. it powers on, but no POST, hangs after one second of being on at a C1 error. Memory presence error or something. So it's got to be my RAM, I need a cheap 800MHz stick to boot I assume. I have tried 667 and 1066 so far and same error.
Vegeta 2.0
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CPUMotherboardGraphicsRAM
Q6600 @ 3.2GHz (400 x 8 @ 1.4v) «Lapped» DFI Lan Party UT P35 T2R BFG 8800GTS 640MB (625/1950/1400) 4GB (2 x 2GB) OCZ Platinum 1066MHz 
Hard DriveOptical DriveOSMonitor
Seagate 320GB and 160GB || Western Digital 250GB DVD-RW Vista Ultimate x64 2 x 19" Widescreens (2880x900) 
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Vegeta 2.0
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CPUMotherboardGraphicsRAM
Q6600 @ 3.2GHz (400 x 8 @ 1.4v) «Lapped» DFI Lan Party UT P35 T2R BFG 8800GTS 640MB (625/1950/1400) 4GB (2 x 2GB) OCZ Platinum 1066MHz 
Hard DriveOptical DriveOSMonitor
Seagate 320GB and 160GB || Western Digital 250GB DVD-RW Vista Ultimate x64 2 x 19" Widescreens (2880x900) 
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post #9 of 14
Does this happen with one stick of RAM?
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Edit System
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post #10 of 14
Thread Starter 
yep.
Here is what I have tried so far

1 stick 667
2 sticks 667
1 stick 1066
2 sticks 1066
Cleared the CMOS in between them all
Pulled the battery, jumper, and power cord and let sit for 2 hours
Tried to boot with no RAM, same C1 error
Tried to boot with no CPU, error screen didn't work
Tried to boot with no power to CPU, 8.8. error, expected
Tried with 1 667 stick in each different slot. Cleared CMOS in between tests
Tried with 1 1066 stick in each different slot. Cleared CMOS in between tests
Tried with 2 667 in every combination (1,2; 1,3; 1,4; 2,3; 2,4; 3,4)
Same test above only with 1066 RAM
Cleared the CMOS in between every single test. And by clearing I mean pulled the battery and power cord and pressed the power button to clear any power in the board.
Vegeta 2.0
(13 items)
 
  
CPUMotherboardGraphicsRAM
Q6600 @ 3.2GHz (400 x 8 @ 1.4v) «Lapped» DFI Lan Party UT P35 T2R BFG 8800GTS 640MB (625/1950/1400) 4GB (2 x 2GB) OCZ Platinum 1066MHz 
Hard DriveOptical DriveOSMonitor
Seagate 320GB and 160GB || Western Digital 250GB DVD-RW Vista Ultimate x64 2 x 19" Widescreens (2880x900) 
KeyboardPowerCase
Eclipse II Antec Earthwatts 500W Thermaltake Armor 
  hide details  
Reply
Vegeta 2.0
(13 items)
 
  
CPUMotherboardGraphicsRAM
Q6600 @ 3.2GHz (400 x 8 @ 1.4v) «Lapped» DFI Lan Party UT P35 T2R BFG 8800GTS 640MB (625/1950/1400) 4GB (2 x 2GB) OCZ Platinum 1066MHz 
Hard DriveOptical DriveOSMonitor
Seagate 320GB and 160GB || Western Digital 250GB DVD-RW Vista Ultimate x64 2 x 19" Widescreens (2880x900) 
KeyboardPowerCase
Eclipse II Antec Earthwatts 500W Thermaltake Armor 
  hide details  
Reply
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