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Ridiculous Xtreme Music Installation Problems

post #1 of 26
Thread Starter 
First off, WHAT THE FRICK. WHY IS IT SO HARD TO INSTALL SOFTWARE/DRIVERS FOR THIS FREAKING CARD!? EITHER I SCREWED UP OR CREATIVE DOES NOT KNOW JACK ABOUT SOFTWARE.

Ugh...anyways.....I just received the Xtreme Music that I had ordered. When trying to install the files from the installation CD, everything goes smoothly, but I get blue screens and lock ups when I restart my computer when finishing the installation since it prompts me to.

I tried doing the steps listed here: http://forums.creative.com/creativel...cending&page=5, but it still locked up on the desktop after loading Windows. I get a message saying that I'm missing components or files and then it tells me that it can't load the application and that I should reinstall the program.

I already (freaking) tried to install it at least five times. Each time resulting in blue screens while loading Windows or lock ups once I hit the desktop. I have to go into Safe Mode and do a system restore in order to normally get back into Windows.

I had an Audigy in the same slot where the card is now and it worked fine until I swapped it out for the Xtreme Music. I also tried cleaning the drivers. I ran Driver Cleaner Pro in Windows and used the Creative Audio filter, I rebooted into safe mode and did it again for good measure, rebooted again, and ran the installation CD. I used a downloaded ISO for a couple of attempts.

I have ABSOLUTELY no idea what I could be doing wrong. This card is a refurbished card off of the Creative site. The Xtreme Music is also detected up to the point that it's an X-Fi in general and something about WDM or something like that. The Creative applications and the Auto-update off Creative's site both says that it can't detect the Xtreme Music card or any Creative products connected to my computer.

This is driving me crazy, PLEASE help! If anyone can help me through instant messaging programs such as AIM, please leave a post here and/or send me a PM.

Let me know if I need to post more details.

Thanks for reading.
Edited by Rpg2 - 6/10/08 at 11:46pm
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post #2 of 26
download the newest drivers from the creative website, and don't use the disc. see if that helps.
post #3 of 26
Never use installation discs that come with hardware. Go online and download the latest drivers from the respective web sites. It will save you ages of ass pain.
    
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post #4 of 26
Thread Starter 
Quote:
Originally Posted by h33b View Post
download the newest drivers from the creative website, and don't use the disc. see if that helps.
Quote:
Originally Posted by Iconoclast View Post
Never use installation discs that come with hardware. Go online and download the latest drivers from the respective web sites. It will save you ages of ass pain.
Thanks guys! I totally forgot about that, stupid me .

This is one of those good news, bad news things.

Good news is that the driver/installation doesn't lock up/blue screen my comp.

Bad news is that the Xtreme Music isn't detected. The hardware manager says "This device cannot start. (Code 10)". It also has a little exclamation icon next to the device under the sound card/audio device menu.

Thanks guys, +rep!

--Edit for zacbrain--

I'll be sure to do that tomorrow, it's late here and I have finals tomorrow. It shouldn't be a dead card since it's a refurbished card from the manufacturer so I'm assuming they at least check to see that it works.
Edited by Rpg2 - 6/11/08 at 12:25am
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post #5 of 26
hmm, it might be the card. if you havent tried, switch pci slots and reinstall the software, or do the mighty driver clean(driver sweeper 1.5) and rrestart, make a NEW ACCOUNT on the PC. restart, go to the new account, install drivers from there, and it should work. (you can delete the new account after)

use these drivers.
http://nomoregoatsoup.wordpress.com/x-fi-drivers/


oops. thought ya have vista.

try these drivers.
http://files.filefront.com/Youp+Pax+.../fileinfo.html
Edited by zacbrain - 6/11/08 at 12:32am
    
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post #6 of 26
Code 10 usually means a lack of resources. Make sure your onboard sound is disabled in the BIOS.
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post #7 of 26
Thread Starter 
Quote:
Originally Posted by zacbrain View Post
hmm, it might be the card. if you havent tried, switch pci slots and reinstall the software, or do the mighty driver clean(driver sweeper 1.5) and rrestart, make a NEW ACCOUNT on the PC. restart, go to the new account, install drivers from there, and it should work. (you can delete the new account after)

use these drivers.
http://nomoregoatsoup.wordpress.com/x-fi-drivers/


oops. thought ya have vista.

try these drivers.
http://files.filefront.com/Youp+Pax+.../fileinfo.html
I'll try that out if I still seem to get problems, but right now I'm getting lock ups instead of having the X-Fi being undetected and etc.

Quote:
Originally Posted by Crazy9000 View Post
Code 10 usually means a lack of resources. Make sure your onboard sound is disabled in the BIOS.
I had my onboard sound enabled with my Audigy since the mic jack didn't seem to work, but I disabled it and it seems to run fine....sort of. I still seem to be getting random lock ups but no BSODs (so far). All these problems started happening when I put in this dang card.

It also seems to lock up when loading Windows sometimes and whenever I click on the shortcut to Off-Line ASIO settings or something like that. Total painnnnnn.

+Rep for getting the card to work.

--Edit--
Yes, it seems to freeze/lock up whenever I try to open the ASIO offline settings. It's that thing where it tells you what audio devices are connected to your computer and if it's audio ports are in use and also the khz and bit rate the device can do. Something like that.
Edited by Rpg2 - 6/11/08 at 2:10pm
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post #8 of 26
Try disabling any unused devices on your motherboard. Disable IDE controller, Firewire, Serial, IR, and anything else.
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post #9 of 26
Blue screen is a major problem when installing Creative drivers, my laptop XtremeAudio always BSODs when starting the PC after having installed the drivers for the first time...
    
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post #10 of 26
Thread Starter 
Quote:
Originally Posted by DuckieHo View Post
Try disabling any unused devices on your motherboard. Disable IDE controller, Firewire, Serial, IR, and anything else.
I went and disabled my Primary, Secondary, and Dual something IDE channels as well as my floppy device/driver since I don't have a floppy drive.

Should I disable legacy audio drivers and legacy video capture devices?

Quote:
Originally Posted by Emmanuel View Post
Blue screen is a major problem when installing Creative drivers, my laptop XtremeAudio always BSODs when starting the PC after having installed the drivers for the first time...
Yes...and I hate it. I'm still trying to figure out what's wrong. Creative sucks hard. I would probably stay away from their products from now on.

Oh yes, now it's having trouble being detected again, even with the onboard audio disabled. The card goes back to the "This device can not start (Code 10)" thing again. It also locks up when I try to change the card's settings. It froze up when I tried changing the modes that it has.

Funny part is that it has 4 stickers on the back. Three says "Test X-XX Pass" (pft, as if) and the other one just says 4.

I just want to thank everyone for their suggestions! Hopefully one of them will help fix the problems for good....
Edited by Rpg2 - 6/11/08 at 2:39pm
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