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Clock Interrupt BSOD :(

post #1 of 52
Thread Starter 
Hi.

Still getting clock interrupt BSODs on my new mobo. Not as frequent, but still happening. I have now replaced every component apart from the GPU and the PSU.

the PSU I'm running is an Epsilon FSP600. I have noticed in the manual that the current it supplies on the CPU rails is 15A. Should it be 18A in order to run a Phenom successfully?

Feeling a little confused at this point - I've exchanged the phenom and it only seems to crash during AoC, or very, very rarely in TF2. Could it be that the PSU isn't up to the task? I ran an old 3800+ dual core on it no worries, but I suppose the 9850 BE is a different beast.
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post #2 of 52
Memtest if you cannot get to windows all the time - Run for 3 Passes, if any errors (red) show up, you need to fix hardware settings... if not... might need to find out what else is the problem


OCC
T if you can test in windows
Run the Mix for 2 hours. Passes, CPU, NB and RAM are fine. Fails, Do CPU only - if this fails, its your CPU, if it passes, run the RAM, if that fails then its your RAM, if it Passes then.. Im not sure!
    
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post #3 of 52
Thread Starter 
Awesome - thanks for the advice. I've ran memtest a few times and it's passed all the tests I could think of, but I'll follow those instructions. Can't hurt to try a few more things!

So, is the 9850BE BSOD (randomly during the course of the day) likely to be a product of having 15A rails (does it require 18A?)?

Any advice gratefully rec'd. Couldn't find anything close to it on the AMD site >.<
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post #4 of 52
Good advice.
Though you have ALREADY changed your RAM.
I would only differ in saying - let it run for 10 passes.
Faults usually show up in the first 5 passes - but I've seen otherwise.


Check something in the mean time.

Do you notice anything like these on your boards capacitors?



it may also swell from the bottom as seen here.




if you see ANY of those - that may very well be your prob.
If it is - I'll do my best to help - but pray its not! lol.


You hinted at your PSU - that may very well be the problem.

If all else fails, You should consider cleaning out both your expansion slots and RAM slots with a toohbrush - tabbed with alcohol (then let dry).

And rubbing the contacts of your cards (and ram) with a waxy eraser - like you were rubbing out some writing..

EVEN IF - it doesnt look dirty


For now though - I advise you try another PSU (providing you have one thrown down).

Lets hope you dont have a hardware incompatibility issue ^_^
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post #5 of 52
Thread Starter 
Hmmz. OK, I've checked the capacitors - they're fine. The issue also occured on a gigabyte mobo that I had before - I RMA'd it thinking it was faulty. I then RMA'd the Phenom. So the board and the Phenom itself can probably be eliminated I think.

I've tried it with 1GB of RAM, 2GB of RAM (alternating slots and RAM type), and with some old RAM I had lying around. I had read something about 2.2v RAM causing issues with the Phenom so I tried it at 800MHz and 1.8v, still had the same problem. Someone else mentioned that Asus mobos sometimes have volt dropping issues on Vcore under load so I tried fixing the voltage at 1.3v, and it still crashes from time to time.

Before I undergo 12 hours of stress testing, does anyone know about the Ampage required by the Phenom at all? I hate to sound like a broken record but I vaguely remember reading something about it requiring 18A on the rails and my PSU can only put out 15A. I've searched the internets rather thoroughly with as many terms as I can think of but I can't find any comment on it.

Does anyone know if this 15A value might be screwing things up? I don't have a PSU lying around, but if it's going to fix the problem I can buy one.

EDIT: Those caps also look pretty scary. Glad I didnt find any like that.
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post #6 of 52
Thread Starter 
Hmm.

I think it might just be CPU temp that's doing it. Unless OCCT is trippin, it's claiming 50 Deg C on each core idle. I told it to shut off when it hit 60C. The weird thing is the graphs it produced indicated it was at 37 degrees on each core.

Is it a reliable monitoring program? the CPU heatsink didn't *feel* like it was 60 degrees... I'd estimate around 40, which matches the graphs suggestion.

EDIT: Everst confirms idle temps of approx 50C. Time to sort out the heatsink methinks...

EDIT2: Everest/AMD Overdrive confirm temps of approx 62C under full load. That's too hot for a Phenom.

I'm using a Zalman 9700 Aeroflower cooler in a thermatake armour chassis with fan door. I used Thermaltake paste for mounting the CPU. Do you think Arctic Silver 5 would cut those temps a little?
Edited by SupahSpankeh - 6/15/08 at 7:26am
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post #7 of 52
Whats your case cooling like?
Are you providing adequate cooling to the GFX card? Try running ATITool and run the 3d Test for a few hours and see if any problems arise, monitor the card's temp as well. Any overclocks?

You may very well have a PSU problem, but it doesnt hurt to check on the last component you havent changed!
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post #8 of 52
Thread Starter 
Quote:
Originally Posted by TheNix View Post
Whats your case cooling like?
Are you providing adequate cooling to the GFX card? Try running ATITool and run the 3d Test for a few hours and see if any problems arise, monitor the card's temp as well. Any overclocks?

You may very well have a PSU problem, but it doesnt hurt to check on the last component you havent changed!
Running at default speeds - first thing I did when it started BSOD'ing was remove the overclock. IT's got a stock cooler but I've used Rivatuner to bump it up to 60/80/100 duty cycle at varying temps. Never gets abote 75, and the ATITOOL thing makes it hot but it stays stable.

Seems to be able to run TF2 for ages but in AoC it dies on its bum.

Kind of dissapointed that I can't find out anything about the voltage/current required to support a Phenom. I would've thought AMD at least would've published something on the darned thing. Seems the voltage is pretty steady at 1.3. Surely someone knows about the recommended ampage for the Phenom?

Thanks for all the advice thus far. Food for thought. Can't decide if it's temperature or current at the moment. Anyone who could link a reputable source for the ampage required for the phenom would win several internets at this point.

EDIT: anyone know of a program that'll monitor CPU/GPU temps and record them second to second so I can get a handle on the damned CPU temp at the point of crash? A BSOD will unfortunately mean I lose any temparature monitoring info I had.
Edited by SupahSpankeh - 6/15/08 at 11:03am
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post #9 of 52
SupahSpankeh, what is the exact model number of your FSP 600W? There are a few different 600W models.
If your really wanting to see if high temperatures are the problem then I'd recommend running Orthos with the blend test. Set it to Priority 9. You'll know within 15-20mins if high temps are the problem. Run Everest while you're stressing. Perhaps this has already been mentioned but is your 9850BE overclocked? If your exceeding 65C full load (Orthos) on a Zalman 9700 then I would check the case airflow and the Zalman. Take the cooler and look at the base. If it's heavily scratched/dinged or what not I would seriously think about lapping it. Also make sure your applying the right amount of thermal compound.

Let us know

Good luck
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post #10 of 52
Thread Starter 
First of all, thanks a very great deal to everyone who has contributed here. I can't emphasise enough how much ya'll have kept me sane while I've been mucking about with this.

I've just reseated the cooler (which still has a mirror finish base, good work Zalman) with some spare OEM stylee CPU grease. Seems to have taken 4C off the idle temps and 3C off the load temps (59 degrees under load now) so it's an improvement. Working with the side door off for now while I work this out. Ordered some AS5 and a new 120mm chassis fan for the back of the case as the chassis fan I had there originally was frankly awful.

Feeling thoroughly puzzled. The temperature in here is 21C. The heatsink block that is touching the CPU itself (like, the base) is extremely cool considering it's reporting temps of 48C on the core(s). If I had to guess I'd say it felt about 30 degrees at the most. Is that normal? >.>

OCCT has managed to find an error - "error 1". This occured at 62C so I'm not going to blame the CPU or the PSU at the moment. The text files appear to say "error 4", although I have no idea what that means

The PSU is the FX600-GLN. Phenom capable do you think?

EDIT: How would Orthos tell me if I've got a heat issue? Would it be more direct than OCCT? OCCT freaked out at 62 degrees after 20 minutes of operation at full load but didn't leave a meaningful message, just something about "code 1" and a reference to "code 4" in the error text file.
Edited by SupahSpankeh - 6/15/08 at 1:28pm
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