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steam wont accept my password

post #1 of 20
Thread Starter 
i dont know if anyones had a problem like this before

last night i was at my mates with my pc getting a LAN going, just playing some gmod when all of a sudden steam flashed up and told me i had logged in from another pc

i try to log in again but apparently my password is wrong

i try password recovery but recieve no email

my mate opens up steam and what do you know, im appearing online

at this point im thinking

who the hell knows my account info?

my mate decided to send the guy a few messages via steam but there is no reply, he then tries inviting the guy to voice chat but its cancelled instantly, my mate tries this a couple of times but again it cuts out at the exact same point, as if it were some kind of bot automatically cancelling it

i decide hat i might as well play something else to pass the time and my account was still online at 6am but hadnt played any games or anything it had just been left idle

who would hijack a steam account and then not use the damn thing?


just wondered if anyone here can shed light on this before i contact steam support

thanks in advance
    
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post #2 of 20
Have you got steam installed on another PC where it may automatically open upon boot?

Otherwise, it sounds like some pikey has half inched your password and nick.

If it's a legit account, you can recover a hijacked account using this guide:

https://support.steampowered.com/kb_...2347-QDFN-4366
post #3 of 20
Sounds like Steam is automatically loading at windows start up and logging in automatically on your mates PC. Just stop it from auto login and you can then login on your PC. It's a theory... But i guarentee that's what's happening.
Edited by Mhill2029 - 6/15/08 at 4:47am
 
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post #4 of 20
Why and how is irrelevant, just contact Steam support post haste.
post #5 of 20
Yeah, or just do 'I forgot my password' and change it, see if that fixes it. If it does, then the password they have doesn't work, problem fixed no matter why it is happening. If it persists, contact Valve.
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post #6 of 20
Thread Starter 
Quote:
Originally Posted by Mhill2029 View Post
Sounds like Steam is automatically loading at windows start up and logging in automatically on your mates PC. Just stop it from auto login and you can then login on your PC. It's a theory... But i guarentee that's what's happening.
wasnt on my mates pc, i took my pc to his house and havent been on steam on anyone elses pc for that to be the problem, im still at my mates house so havent got any of my retail boxes nearby to use the CD key as proof of ownership of the account which is why i thought i would post here

im just confused as to why the account wasnt even playing anything and instantly cut off all attempts at voice chat in a kind of botlike manner
    
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post #7 of 20
contact steam.
that's all you can do really
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post #8 of 20
Scan your computer, maybe you have keylogger or troyan or something that stole ur acc?
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post #9 of 20
Thread Starter 
now that im at home ive submitted a ticket to steam support with all of the required information, ran scans but havent picked up any trojans/keyloggers or anything


the only thing i can think of was when i was in a cyber cafe on friday where i was signed into steam but i made sure that remember password wasnt checked and i signed out properly and shut down the pc, so unless there was a keylogger on that pc or soemthng i dont know, i havent told anyone my password

anyone have any idea how long steam take to sort out this type of problem?

i miss gmod already
    
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post #10 of 20
Quote:
Originally Posted by Festi View Post
now that im at home ive submitted a ticket to steam support with all of the required information, ran scans but havent picked up any trojans/keyloggers or anything


the only thing i can think of was when i was in a cyber cafe on friday where i was signed into steam but i made sure that remember password wasnt checked and i signed out properly and shut down the pc, so unless there was a keylogger on that pc or soemthng i dont know, i havent told anyone my password

anyone have any idea how long steam take to sort out this type of problem?

i miss gmod already
No offense but signing into your Steam account on a public computer is the stupidest thing you can do. Someone more then likely high-jacked your account. When Valve gives you the account back it will most likely be Vac banned.
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