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Help! I sold a Mobo and the guy is saying its dead!

post #1 of 15
Thread Starter 
I sold my old mobo on ebay about a month ago. It was an Asrock 4coredual-vsta.
http://www.asrock.com/mb/overview.as...4CoreDual-VSTA

Anyway I'm trying to help him a bit with trouble shooting but he's claiming it won't post after trying numerous GPUs and cmos resets. I know this board worked fine when I removed it and the guys being cool about it but I wanted to see if maybe any of you guys had some ideas before we confirm the boards dead.

P.S. could someone move this to Intel General I put it in the wrong forum
Edited by rex4223 - 6/16/08 at 5:35am
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post #2 of 15
What cpu is he trying to use with it?
post #3 of 15
You sold the board on eBay with no return policy, it was HIS responsibility to make sure things worked before he bid or purchased the board from you. Tough luck, it's not your fault. The board was working when it left your hands. If you have proof that it worked before you shipped it, even better (that's what I do before I sell any computer parts on eBay)...
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post #4 of 15
Yes but ethically speaking its always good to try to work with people, not say "sorry go away".
post #5 of 15
You cant babysit the items once you sell on ebay. Ive recently sold a motherboard on ebay and I had a feeling this sort of thing would happen so I put notice on the advert that I would not be able to give any technical advice on installing it. If you did the same, and youre sure it worked ... dont get involved.

Ive lost count the amount of times Ive missed something so obvious and thought the motherboard was just dead. As youre not there to see how hes put it together you cant be responsible.
post #6 of 15
Need a list of his specs

CPU
RAM
VID Card
PSU
HDD

And can go from there..

Id say its either incompatble mem or cpu
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post #7 of 15
I just got a PM from a member here that a mobo I sold them won't POST. Now I know trhe board worked..but the easiest way to deal with this IMO is a fuill refund plus shipping...and if you do not know or trust the person then be sure to grant the refund AFTER they return the item.

I feel it is better to take a monetary loss. Especially since we are all pretty much buddies here...now on eBay...that's a toss up...but if you feel it could effect your PayPal acct or something like that you should just ask him to ship it back and refund the money.
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post #8 of 15
Additionally, have a care.

Some time ago an ebay member tried to pull a "switcharooney" on me and return his bad mobo in lieu of the one that I sold him.

I stuck to my guns, and he finally relented.
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post #9 of 15
Tell him to send a picture of the Socket 478 chip he has duct taped into that socket 775.
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post #10 of 15
Quote:
Originally Posted by rpm666 View Post
Tell him to send a picture of the Socket 478 chip he has duct taped into that socket 775.
LOL if I had room in my sig I'd add that...

Yeeah it could have gotten damaged while be shipped which isn't your fault nor your responsibility.

~B~
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