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Help! I sold a Mobo and the guy is saying its dead! - Page 2

post #11 of 15
If you were newegg or Tigerdirect, then you accept refunds and resolve technical issues they have. Since you are neither, if I were you, I wouldn't accept any responsibility.

Once I sold a Dell flat panel to someone in eBay, and it was working perfectly. Guy emailed back saying the monitor doesn't work and he wanted to ship it back right away.

He filed a paypal complaint against me, but since I had taken pictures of the monitor right before I packed it, and it was functioning, Paypal ruled in my favor. I'm sure the guy had a bad graphics card, but that ain't any of my business...

I said no. What if he screwed up the monitor himself, and returns you a malfunctioning piece? You're out of your money now, since you can't sell a malfunctioning piece. Don't accept any refunds. Once they touch and play with it, it's their responsibility ...

Don't trust ANYONE in eBay... especially a stranger...
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post #12 of 15
I'd be wary, could be what they call a bait and switch when it comes to electronics.

I would just tell him that your auction said no returns. If he didn't purchase shipping insurance then it sucks for him but there is nothing you can do. You're a private seller and not equipped to handle returns.

I sell high priced stuff on eBay all the time and make my return policy and insurance policy as clear as I can. Never had a problem. I also keep pictures of everything, along with mailing receipts for 6 months in the event I get a dud buyer. I pack everything extremely well, so if it shows up broken I know the shipping company did something, or they are screwing with me.
post #13 of 15
Quote:
Originally Posted by Avareyne View Post
I'd be wary, could be what they call a bait and switch when it comes to electronics.
Photo the item and serial #, mark it with a glow in the dark marker inconspicuously or on the edge of the PCB with a card, RAM or MB... got to love UV
    
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post #14 of 15
Tell him to prove it.
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post #15 of 15
Thread Starter 
I just got home from work and could post but here what he told me he's using on the board.

Pentium 4 3.8 GHZ 570j
AGP GeForce 6800 Ultra,
AGP GeForce MX400
PCI Voodoo 5500

I'm not sure what memory but I had problems with certain video cards working on this board but they would always post fine and crash later. I remembered something at work too though. When you reset the cmos you have to jump the two pins also on that board. He didn't mention anything about doing that so I'm gonna tell him to try that and check Asrocks site for GPU compatibility. I really don't think he's trying to scam me. I think it's just more of a conflicting setup switching from the different parts without a reset causing the issues. I put "Due to the nature of this hobby this item is being sold as is" right in the auction description plus he's past his 30 days to file a claim through eBay anyway. I'm just trying to help him out a bit. I don't know if he's just new to this and having issues or if the board was damaged in shipping or by him so..
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