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Question about the eVGA step up and a water cooling block..

post #1 of 5
Thread Starter 
Okay i had a 9800gtx but I took it out of my system and put the stock cooling back on. I had the D-Tek GPU water block that does not cover the ram sinks. Anyways I just stepped it up to the new GTX 280 so do you think when I send it in they will take off the stock cooling and see if I changed stuff. The only thing that is different is the original thermal paste on the nvidia was that grey stuff but I currently have Ceramique stuff on it which is different color.

Here is a list of stuff that voids the warrant...

Quote:
EVGA'S VOID WARRANTY POLICY
By way of example product received from customers evidencing any of the following conditions are NOT eligible for "in warranty" replacement:
-- Inadequate packaging

Some examples are:
-- Multiple products packed into a single box without separators to prevent contact with adjacent products.
-- Products packed in boxes without protective cushioning.
-- Products shipped with Styrofoam peanuts only.
-- Products where the EVGA Serial Number has been removed or defaced.
-- Physical damage to the product i.e. a broken or dented printed circuit board assembly.
-- Components added or removed from the printed circuit board.
-- Water Damage due to modification to the GPU using a water block of any type.
The last two ones I am not sure about the card is physically in good shape though.
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post #2 of 5
i doubt that they will open it up, but i could be wrong. i think they will plug it in to make sure it is working.
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post #3 of 5
Quote:
Originally Posted by Duckkie View Post
Okay i had a 9800gtx but I took it out of my system and put the stock cooling back on. I had the D-Tek GPU water block that does not cover the ram sinks. Anyways I just stepped it up to the new GTX 280 so do you think when I send it in they will take off the stock cooling and see if I changed stuff. The only thing that is different is the original thermal paste on the nvidia was that grey stuff but I currently have Ceramique stuff on it which is different color.

Here is a list of stuff that voids the warrant...
Technically they could refuse it, but I don't think they are going to remove the cooler on every unit to find out. I think you should be fine .
post #4 of 5
EVGA warranty allows you to change the TIM.
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post #5 of 5
Thread Starter 
oh okay, well the thing is the product is defective i do not know what happened to it one day it stopped working. i was going to do an RMA on it, but i called them last night and asked them if i could step up and send them the defective card that I was going to RMA. just so i dont have to do an RMA, then send that card in for a step up. He told me that they will take the defective card so i dont have to do an RMA then stepup, but it might take a little longer because they have to check why it is defective and such.
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