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WD drive RMA help

post #1 of 3
Thread Starter 
Hi, I have a 500GB AAK which is about 8months old and is having problems. Sometimes it will make a clicking sound and the server will crash or the drive will disappear or not be there on boot (I had power issues which I have fixed and this has not happen since). I have done a HDtune scan and the first row had like 5 bad squares so I did a CHKDsk scan on boot and after 30mins it had heaps of repairs. Should I send this disk back or do the windows repair?? If I was to RMA it would the reason just be "bad sectors"?
Thanks
(I have backed the disk up by the way)
edit - Just ran WD diag and it got the
Quote:
0001 - 0008, 0015 SMART Error Self Monitoring, Analysis, and Reporting Technology (SMART) Error returned during SMART Status/Self Test Command. The drive is defective. Replace Drive

Edited by R@ZOR - 6/23/08 at 4:33am
Kandalf LCS
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Kandalf LCS
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CPUMotherboardGraphicsRAM
Intel i7 920 @ 3.8Ghz 200x19 1.275v Gigabyte X58 Extreme 2x Gecube 4870 512Mb CrossFire 12GB Gskill DDR3 1600Mhz 
Hard DriveOptical DriveOSMonitor
2x500GB Seagate 7200.11 Raid0 + 13.2TB's Sony DVD Drive Windows 7 x64 1xViewSonic 26" 2xViewsonic VX 22" 
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post #2 of 3
Its time to RMA that drive IMO. If WD's own tools say its bad, then you should have no problems getting an RMA.
post #3 of 3
Thread Starter 
Thanks, Just checked the store I brought it from and they can do the RMA for you so I think that might be easier, some people have said they have even swapped the drives which would be good
Kandalf LCS
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CPUMotherboardGraphicsRAM
Intel i7 920 @ 3.8Ghz 200x19 1.275v Gigabyte X58 Extreme 2x Gecube 4870 512Mb CrossFire 12GB Gskill DDR3 1600Mhz 
Hard DriveOptical DriveOSMonitor
2x500GB Seagate 7200.11 Raid0 + 13.2TB's Sony DVD Drive Windows 7 x64 1xViewSonic 26" 2xViewsonic VX 22" 
KeyboardPowerCaseMouse
Logitech G15 Corsair HX 620W Thermaltake Kandalf LCS + MCR320 and MCP655 Logitech G5 
Mouse Pad
Razor Mantis Speed 
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Kandalf LCS
(13 items)
 
  
CPUMotherboardGraphicsRAM
Intel i7 920 @ 3.8Ghz 200x19 1.275v Gigabyte X58 Extreme 2x Gecube 4870 512Mb CrossFire 12GB Gskill DDR3 1600Mhz 
Hard DriveOptical DriveOSMonitor
2x500GB Seagate 7200.11 Raid0 + 13.2TB's Sony DVD Drive Windows 7 x64 1xViewSonic 26" 2xViewsonic VX 22" 
KeyboardPowerCaseMouse
Logitech G15 Corsair HX 620W Thermaltake Kandalf LCS + MCR320 and MCP655 Logitech G5 
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Razor Mantis Speed 
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