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Q9450 Help

post #1 of 18
Thread Starter 
I recently put in the Quad Core processor but noticed something was wrong when my multimeter gadget displayed only one core functioning, i looked into it and found out that the other 3 cores were not even noticed by vista
i went into bios and they were all enabled like they were when I changed the processor

i'll just post the cpu-z pic since I have no idea what people will need info to help me with

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post #2 of 18
Boot your motherboards BIOS and enable the cores in Overclocking, I think. I had to do this the first time round.
    
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post #3 of 18
Thread Starter 
the cores are enabled... I did that when I installed the processor, and also just checked all the settings again, the cpuie, etc. are disabled and all the cores are enabled
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post #4 of 18
Thread Starter 
wow, many viewed but no1 even tried to help
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post #5 of 18
Is your copy of Vista activated?
    
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post #6 of 18
Thread Starter 
yes
i contacted intel already and they verified that their processor was working correctly
evga just told me to run more and more test
already did prime95, orthos, cpuz
bios settings recognize the quadcore and all 4 cpus
windows vista must be the problem, since task manager only shows the chart graph for core1 it is always at 30%
i had an amd dual core and it usually hovers around 3%
i tried to see if running a game would do anything, the game did run fine, but only at 1024x768 and the cpu bottlenecked the graphics card at 60fps
im goin run linux and see if that would do anything, if so, i might reinstall vista (i already tried the repair option on the installation disk of vista)
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post #7 of 18
Thread Starter 
nope, even when i do run on linux (i tried both ubuntu and fedora) only core1 is used
btw fedora ran better, it actually worked with the gfx card, ubuntu just threw up and made a 640x480 res
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post #8 of 18
obvious question did you do a fresh install!!! cos if not go do it now and all your problems should be all sorted.
At ever processor change especially if your going up cores a fresh install is generaly needed.
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post #9 of 18
Nah, can't be the install. That really does sound like a dodgey chip to me. Try it out at a mates out to see if his PC reads it fine, if it doesn't, RMA it and get on at intel for compensation.

I always think a company should compensate you when you have to RMA a product. When it's a PC part you're left in the lurch for a week (sometimes less) without a PC. Which can devastate lives.

EDIT:

Alright, I'm kidding, but I still think you should be compensated for your loss of time on a purchase. Especially, say, if you bought a £500 CPU and you had to send it back.
    
CPUMotherboardGraphicsRAM
Intel Core 2 Quad Q9450 2.66ghz Asus Striker II Formula nForce 780i Nvidia eVGA Superclocked 8800GT SLI 4 x 1GB OCZ PC8500 1066mhz SLI READY 
Hard DriveOptical DriveOSMonitor
2 x WD 250GB SATA RAID 0 + 2 x SG 320GB Storage 2 x DVD-RW SATA+IDE Windows Vista™ Ultimate 64-bit Service Pack 1 Samsung Syncmaster 2032BW 
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Logitech EX110 Keyboard OCZ 600W StealthXStream Antec P182 Logitech EX110 Cordless Mouse 
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Random Mouse Pad 
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CPUMotherboardGraphicsRAM
Intel Core 2 Quad Q9450 2.66ghz Asus Striker II Formula nForce 780i Nvidia eVGA Superclocked 8800GT SLI 4 x 1GB OCZ PC8500 1066mhz SLI READY 
Hard DriveOptical DriveOSMonitor
2 x WD 250GB SATA RAID 0 + 2 x SG 320GB Storage 2 x DVD-RW SATA+IDE Windows Vista™ Ultimate 64-bit Service Pack 1 Samsung Syncmaster 2032BW 
KeyboardPowerCaseMouse
Logitech EX110 Keyboard OCZ 600W StealthXStream Antec P182 Logitech EX110 Cordless Mouse 
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Random Mouse Pad 
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post #10 of 18
Thread Starter 
yes it was a fresh install since i also bought that new raptorx drive vista ultimate x64
if the processor is bad, aah cant do anythin its lapped already, but im pretty sure the processor works since all 4 cores are detected in bios with enable/disable, its just when it gets time to start the os (whether it be linux or windows), only 1 core is functioning
i can play still play any games decently since the gpu just takes the full work but it bottlenecks around 60fps
if the chip is screwed, im screwed, just lost $330.. it'd be about 2-4 months before i'd get another chip, the gpu already put me down too much
Mythos
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Intel i7 4770k EVGA Z87 Stinger EVGA 780 Ti SC Corsair Vengeance LP 16GB (2 x 8GB) DDR3 1600 
Hard DriveHard DriveHard DriveCooling
Corsair Neutron GTX 240GB Samsung 850 EVO 250GB WD VelociRaptor (2x 300GB RAID 0) Corsair H75 
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Windows 8.1 Pro (64-bit) Asus VG248QE Filco Majestouch 2 TKL (Cherry Black) Corsair CX600 (600W Bronze) 
CaseMouse
Fractal Node 304 Steelseries Sensei 
  hide details  
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Mythos
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CPUMotherboardGraphicsRAM
Intel i7 4770k EVGA Z87 Stinger EVGA 780 Ti SC Corsair Vengeance LP 16GB (2 x 8GB) DDR3 1600 
Hard DriveHard DriveHard DriveCooling
Corsair Neutron GTX 240GB Samsung 850 EVO 250GB WD VelociRaptor (2x 300GB RAID 0) Corsair H75 
OSMonitorKeyboardPower
Windows 8.1 Pro (64-bit) Asus VG248QE Filco Majestouch 2 TKL (Cherry Black) Corsair CX600 (600W Bronze) 
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Fractal Node 304 Steelseries Sensei 
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