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Visiontek Warranty?

post #1 of 14
Thread Starter 
Has anyone dealt with Visiontek regarding RMAs? Also, do they "allow" modding to the card, be it overclocking or switching Heatsinks?

I'm considering going for either a 9800GTX or 4850 ($9 difference between the cards, but the 9800GTX comes with CoH as well). I know the 4850 is better, but I would also rather have good support such as EVGA/XFX/BFG.
post #2 of 14
VisionTek is lifetime isn't it?
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post #3 of 14
XFX is the only company that allows heatsink changes and volt mods. but yes visiontek does have a life time warranty
    
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post #4 of 14
Quote:
Originally Posted by A Russian :D View Post
XFX is the only company that allows heatsink changes and volt mods. but yes visiontek does have a life time warranty
EVGA does too.
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post #5 of 14
Unfortunately, ATI doesn't have good AIBs like NVidia VisionTek is the only one that has a lifetime warranty. Their tech support isn't the best, but much better than Sapphire, MSI, and PowerColor combined! Asus and Gigabyte both have 3 year warranties, but their tech support is easier to deal with.
post #6 of 14
Quote:
Originally Posted by A Russian :D View Post
XFX is the only company that allows heatsink changes and volt mods. but yes visiontek does have a life time warranty
BFG too.
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post #7 of 14
Quote:
Originally Posted by redsunx View Post
BFG too.
I know that this isn't really the topic of the thread but this is straight from the BFG website.

Quote:
This warranty is only valid if the product:
Quote:
Was not modified or damaged by overclocking, tampering, user error, accident, disaster, abuse, misuse, power supply, power application, alteration, repair, modification, a fix or replacement by someone other than BFG Technologies.
As for XFX and EVGA, they warrant the card against overclocking and reseating/replacement of the heatsink but they do not warrant the card against damage by volt modifcations either made by modifying the BIOS or by hard mods unless it's the ones like I saw where only wires and electrical tape where used aka solderless modifications.

I'm still torn between a 4850 and a 9800GTX simply because of the warranty much like the OP.

Most ATI partners should warrant against overclocking considering it's ATI's own utility that allows you to punch the core and memory frequencies.
Edited by Perry - 6/24/08 at 5:08pm
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post #8 of 14
i don't think we even answered your question. but no i personally haven't gone through their rma.
Taken from their website, #
# Damaged by tampering, user error, disaster, misuse, neglect, abuse, power supply, power application, alteration, repair, modification, a fix or replacement by an unauthorized technician that in any way affects its performance or reliability.

i'm assuming that they don't cover modding.
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post #9 of 14
Quote:
Originally Posted by redsunx View Post
BFG too.
BFG Tech is the best AIB out of all of them. Life time warranty, 100 day Trade-up, no need to register your card for an RMA, and one of the best customer support services I've ever dealt with in my entire LIFE.

To bad they don't make ATI cards...
post #10 of 14
woops double post...kinda
Edited by redsunx - 6/24/08 at 5:18pm
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OSMonitorKeyboardPower
xx64en_client_en-us_Retail_Ultimate-_EN_DVD LED 23'' 1080P 5MS no dead pixels :D Goodwill 500w PCP+C 80+<3 
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