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[Official] Diablo III Information and Discussion Thread - Page 761

post #7601 of 30135
Quote:
Originally Posted by MLJS54 View Post

Where/who are you guys asking for your refund request?
Don't do an online ticket, it will get you nowhere with a bunch of run-around.

North America
Hours: 7 am - 8 pm Pacific Time, 7 days a week

United States 1-800-592-5499
Canada 1-800-592-5499

(Only if you bought the game digitally directly from blizzard)
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post #7602 of 30135
Quote:
Originally Posted by unfriend View Post

I am pretty much in the same boat as you, however as it stands now, their interest in the game dwindles just as much as mine with each new failure that comes up in the game.
Every day it seems as though there is either a broken game mechanic, new nerf to the game or a class, an economic failure of epic proportions, or.......looking past all other issues, the fact that it is just becoming boring already....

AKA their abomination Global Play invention blew in their face. I believe they realized WoW was dying while developing D3 and this rushed the process, ruined the story telling (lotsa holes in the story) and provided an immature Global Play style. The flow of the story is really terrible. You kill an immortal Wizard somehow, all of a sudden people start calling you Nephalem instead of Hero. I think Chris Metzen should Roar and Behead the Diablo 3 Head Designer with his fury biggrin.gif His story represented in the worst way.
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post #7603 of 30135
Quote:
Originally Posted by MLJS54 View Post

Where/who are you guys asking for your refund request?

This. The only couple hours I have played are extremely laggy because of my internet. I had a literal 3 second delay on everything I did, which is unplayable once you start taking hits. And barbs have always been my main character. And for the past week and a half, I havnt even been able to log into the game because I keep getting errors trying to update the launcher. And now the gold duping and other crap that is going on.

I want a refund because all this that is going on is BLIZZARDs fault. Not hackers, and not the players, it is blizzards undoing.
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post #7604 of 30135
Quote:
Originally Posted by Catscratch View Post

AKA their abomination Global Play invention blew in their face. I believe they realized WoW was dying while developing D3 and this rushed the process, ruined the story telling (lotsa holes in the story) and provided an immature Global Play style. The flow of the story is really terrible. You kill an immortal Wizard somehow, all of a sudden people start calling you Nephalem instead of Hero. I think Chris Metzen should Roar and Behead the Diablo 3 Head Designer with his fury biggrin.gif His story represented in the worst way.
Story doesn't matter if you have great cutscenes - Michael Bay
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post #7605 of 30135
Quote:
Originally Posted by S.M. View Post

Story doesn't matter if you have great cutscenes - Michael Bay

I... don't understand the difference. biggrin.gif
Quote:
Originally Posted by goodtobeking View Post

This. The only couple hours I have played are extremely laggy because of my internet. I had a literal 3 second delay on everything I did, which is unplayable once you start taking hits. And barbs have always been my main character. And for the past week and a half, I havnt even been able to log into the game because I keep getting errors trying to update the launcher. And now the gold duping and other crap that is going on.
I want a refund because all this that is going on is BLIZZARDs fault. Not hackers, and not the players, it is blizzards undoing.

Not trying to relieve Blizzard of any fault, however I have a few questions.

1. You said "The only couple hours I have played are extremely laggy because of MY internet"

That is not Blizzards fault. If your ISP is having issues, you need to contact them.

2. You also mentioned "for the past week and a half you have been unable to log into the game because of errors trying to update the patcher."

You need to at least accept partial responsibility for that. Even though it is an issue with the patcher, that is something that you can search online for answers, or Call Blizzard Support to have them help you. If you have waited for over 7 days to log in, that is something that you can fix. I know in instances where I was unable to log in for even a few minutes - an hour or so, I was on the forums here, at battle.net, or on numerous Diablo 3 fan sites looking for answers or help. I know for a fact that somewhere in these 7600+ responses, that your exact situation has been discussed and solved. You have to be pro-active instead of just waiting for over a week for the situation to fix itself.

Blizzard is responsible for numerous issues, and I fully support you looking for a refund based off of the state of the game as a whole, but regarding those 2 reasons you stated, it seems more on your end then Blizzards.
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post #7606 of 30135
They have customer service numbers on their website, you can call in and get a refund if it's been less than 30 days and you bought it from Blizzard. I got my refund because this was garbage. Even the GW2 beta went smoother than D3 release.
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post #7607 of 30135
It's just the way the game stands now... blergh. I played D2 / LoD for ~7 years. The launch of D2 was bad if not as bad as D3, so my remaining hopes are there. However, it's quite honestly pathetic to say the least. Sure, WoW servers are what not aren't the same as Diablo's servers, but still.. rubberbanding and general server lag after a MONTH of the release? Unacceptable.

Aside from the garbage bugs, exploits and lag, the gameplay itself is almost a "why am I even doing this" type of thing. At launch, you played the game by yourself most of the time as damage increased with the amount of players in the game. Okay, this was fixed about ~3 weeks after the launch of the game... that totally didn't take long at or anything. So here we are, finally able to play with our friends... oh wait, it's too late, too many people have already gotten refunds and there are no friends that originally purchased it left over.

Alright, with that aside, say you can still play with friends, whatever, it doesn't change the fact that the game is a snoozefest. I am almost asking myself 80% of the time why I am even bothering getting my character geared. Okay, my character is geared... what now? There's no endgame or anything fun to do after you get all of this gear. Oh wait, I know what I'll do!!! I'll go play hardcore.

NOPE.

post #7608 of 30135
Quote:
Originally Posted by S.M. View Post

Yep, in less than 20 days (I got a refund) I explored and played 100% of the games content.
Killed Inferno Diablo with only 91 hours and 1.7million gold picked up on player profile. The best bit, and the part I can't get over, is that after killing inferno diablo I got 2 level 50 rares. The group of 4 I played through the game with have all got a refund.

Quite frankly -- and I'm not trying to start a brood war -- But, I find situations like these, where Blizzard gave a refund, absolutely disgusting.

As both an admin and a gamer, I sincerely hope that ArenaNet shuts the door on any refunds of this type.

You played the game, used the content...You're subject to paying the designer, regardless of your complete enjoyment of the product or not.

It's like my buying a Starbucks coffee, drinking the entire thing and then demanding a refund because it wasn't hot enough...It's absolutely ludicrous.

Just goes to show how far the "age of entitlement" is willing to go. frown.gif
post #7609 of 30135
Quote:
Originally Posted by Masked View Post

Quite frankly -- and I'm not trying to start a brood war -- But, I find situations like these, where Blizzard gave a refund, absolutely disgusting.
As both an admin and a gamer, I sincerely hope that ArenaNet shuts the door on any refunds of this type.
You played the game, used the content...You're subject to paying the designer, regardless of your complete enjoyment of the product or not.
It's like my buying a Starbucks coffee, drinking the entire thing and then demanding a refund because it wasn't hot enough...It's absolutely ludicrous.
Just goes to show how far the "age of entitlement" is willing to go. frown.gif

No. It's like getting the wrong coffee you ordered, being stuck with that wrong coffee, not being able to get all the coffee out and then there's a hole in the side that spills it all over you because the cup isn't working right.

Arenanet is offering refunds up to the end of the beta from what I saw.
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post #7610 of 30135
Quote:
Originally Posted by eternal7trance View Post

No. It's like getting the wrong coffee you ordered, being stuck with that wrong coffee, not being able to get all the coffee out and then there's a hole in the side that spills it all over you because the cup isn't working right.
Arenanet is offering refunds up to the end of the beta from what I saw.

Sorry but, I absolutely disagree.

If you ordered the wrong coffee, you shouldn't have finished it.

You should have demanded a refund prior to "enjoying" the beverage, at all...

If there was a hole in the side, they owe you dry-cleaning as well.

ArenaNet is only offering refunds to the end of beta and will NOT give them beyond...Why? For the exact reason I mentioned.

You've purchased the product, played the entirety of the game and now, because you're done with the product, you feel entitled to a refund?

No. That's not how respect works, how integrity works...Or how this industry has EVER WORKED.

It's absolutely ludicrous and unfounded that you purchase a product, enjoy it to it's fullest extent and then return it because you're unsatisfied when you had the duration of the entire entity to do so...Absolutely disgusting.
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