Quote:
Originally Posted by unfriend 
Without starting a war here, I would like to pose a question to you Masked.
We were promised better security with "Always online DRM". That was one of Blizzards key selling points.
What are your views of Blizzard having an exploit that allows for a severely damaged, if not completely ruined economy within the first month of release on a game that at least partially revolves around trading and the AH for a good percentage of the players base.
Not mentioning the "hacked accounts" because I can at least believe that some if not all of those cases can be traced to Gold Buying Forums / Keyloggers etc. (however, some of that could very well be a leak / hole in Blizaards security as well)
What about the periods of lag spikes that make the game virtually unplayable for numerous players. Some of that can be attributed to ISPs, and I may add that the ONLY lag I personally have experienced(aside from the first 2-3 days) has been the last 2 nights (during which hotfixes were being released from what I have read). However many many customers are still having spikes of extended unplayable lag almost a full month after release.
What area would you say that that falls under. I want to know your views on whether or not issues like THAT are entitlement to a refund ?

Without starting a war here, I would like to pose a question to you Masked.
We were promised better security with "Always online DRM". That was one of Blizzards key selling points.
What are your views of Blizzard having an exploit that allows for a severely damaged, if not completely ruined economy within the first month of release on a game that at least partially revolves around trading and the AH for a good percentage of the players base.
Not mentioning the "hacked accounts" because I can at least believe that some if not all of those cases can be traced to Gold Buying Forums / Keyloggers etc. (however, some of that could very well be a leak / hole in Blizaards security as well)
What about the periods of lag spikes that make the game virtually unplayable for numerous players. Some of that can be attributed to ISPs, and I may add that the ONLY lag I personally have experienced(aside from the first 2-3 days) has been the last 2 nights (during which hotfixes were being released from what I have read). However many many customers are still having spikes of extended unplayable lag almost a full month after release.
What area would you say that that falls under. I want to know your views on whether or not issues like THAT are entitlement to a refund ?
No account has yet actually been breached that had an authenticator and the Asian issue with duplication was solved within hours.
Beyond that, there is no compromise that has existed within their system...Period.
They even took it a step further in requiring the authenticators to exist in order to use the RMAH...Why? Not a single, SINGLE USER, has been hacked that legitimately HAD an authenticator.
So what are my views? They've handled everything within reason...
The cancelling of auctions by using your game-clock is because the AH is located on WoW's server cluster...This isn't an exploit at all...They had already planned on allowing cancelled auctions prior to it's debut...So, moot point.
The lag spikes have been addressed repeatedly by MILLIONS upon MILLIONS of dollars of server additions to their networks...I can't comment beyond that but, they're putting forth due effort.
MOST of that is attributed to ISPs, actually...Especially considering Blizzard's new backbone...I think there are still issues with the network but, they're making extreme progress on those issues and they deserve due credit for that.
When you're discussing lag, there are MANY different factors and quite frankly, you nor I could diagnose that just over this discussion...I'd be happy to climb your telephone poll and give you a reading...Most of the time, it's actually you but, you honestly can't say with certainty who's problem it is.
All you can say is that the ISP's aren't making any progress in the matter while Blizzard is adding entirely new farms to accommodate...So once all the farms are installed, if there's still a problem, guess who's problem it is? I think we can say that with reasonable certainty in the next few weeks.
My issue isn't against the users that couldn't play because there was too much lag and returned the game...If they wait and nothing happens, that's a grey area and that's absolutely fine...But, to actually play the game, beat the game in it's entirety and THEN return it, citing the above when it's a lie, in order to get a refund, is ludicrous.
I've seen the actual numbers and they do keep records of users that do the above, they keep records of ping and analytic data...The amount of users that have completed the game through/up to inferno and then demanded a refund, is a staggering number...And to me, a disgusting one.
Beyond that, the fact that it's endorsed over these forums, is giving me a very bad taste...It's thievery the 2012 way and the fact that a legitimate policy is being abused...I don't have words to explain my disgust.
Quite frankly, their mistake was offering the refunds in the first place to those that have beaten the content...It's down-right wrong that you abuse a legitimate policy for personal gain...And that is what's happening...Beyond a doubt.
The refund exists for legitimate issues, within a reasonable amount of time...Not so those of you that beat it and were dissatisfied could steal.



















. We just throw down on other things concerning diablo 3 until someone brings something up about the game.
just paranoid me, thinking maybe some one is trying to hack your account 