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Rrod

post #1 of 5
Thread Starter 
my brother received an Xbox360 as a gift from his S/O and it got the red ring of death recently... I don't know about the warranty as we don't have a box for it, just the actual console. Is there anyway to contact Microsoft and get them to replace or fix it for a fee? He got it for xmas last year, but it was previously owned.
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post #2 of 5
yeah. Just call them up and tell them you got the rrod and they'll ask you for the seriall number for the console. Its located on the back of the console.
    
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post #3 of 5
1-800-4myxbox is what we called, they charged us $100 to fix the DVD drive, but the RROD might be free.

I would call them up before taking it apart
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post #4 of 5
Thread Starter 
Quote:
Originally Posted by xxhaloownerxx View Post
1-800-4myxbox is what we called, they charged us $100 to fix the DVD drive, but the RROD might be free.

I would call them up before taking it apart
is this a 24hour hotline that I can call right now? (12:29AM)
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post #5 of 5
Quote:
Originally Posted by Bretts View Post
is this a 24hour hotline that I can call right now? (12:29AM)
http://www.xbox.com/en-CA/support/contact/

This is what they say 9AM-1AM, so it looks like you can try.

Good luck
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Callisto
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CPUMotherboardGraphicsRAM
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Hard DriveOptical DriveCoolingOS
840 PRO 128 GBytes LG Blu-Ray Combo Custom WC loop Win7 
MonitorKeyboardPowerCase
Samsung 21.5" LED CM Storm Trigger 650 Watt SeaSonic  Fractal R4 
MouseMouse PadAudio
G700 Rosewill pad Z623 
CPUMotherboardGraphicsRAM
AMD Phenom II X2 550 BE ASUS M4A79XTD EVO 9600 GT 4GB G.Skill 
Hard DriveOptical DriveOSMonitor
250GB Seagate, 1TB WD Lite-ON Win 7 19" viewsonic HDTV 1080i 
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