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Graphics Card Downers

post #1 of 10
Thread Starter 
Alright so I bought my HD 3850 not too long ago around boxing day last Christmas. Excellent card but now its crapping on me. Whenever I play call of duty, battlefield, etc. every five minutes it would crap out on me, the screen would turn black for a couple of seconds, sound gets distorted then it would turn back to the previous state and in windows it would say VPU recovery successful. the game at its previous state would run, then every 5min or so, it would keep freezing like that. Thought the card was too hot, so set the fan speed in Riva tuner to 100%, never gets past 58 degrees but still it happens. So i simply thought the card was defective, packed it up hoping to return it because the store i bought it from has a 1 year warranty, but yesterday was Canada day so all the stores were closed so i wait...

After wards, i took my 3450 from my HTPC to use in the meantime. Surprisingly, it runs all my games better than my 6600GT in my older system. Anyways as I play BF 1942, the same every 5min black screen thing happens. From this I know my 3850 ain't defective now.

Later i scanned my hard drives for errors. None found. Before i exchanged the video card, i uninstalled the drivers and reinstalled when i put back the new card. Now i have my 3850 in that freezes up every 5 minutes (only in games though, windows i left my comp for hours and it runs fine).

So I'm dumbfounded what to do, any insights or suggestions?
Edited by darksideleader - 7/1/08 at 11:28pm
post #2 of 10
if it is overclocked, does it freeze with stock speeds?
    
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post #3 of 10
Your card could be overheating? Use ATI Tool to check the temps of your gpu.

edit: you said it happens only when gaming so it could be gettting too hot, even though you said the fan was at max using rivatuner.

edit 2: does it do that when watching a movie, or when playing games less gpu intensive?
Edited by spacegoast - 7/1/08 at 11:37pm
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post #4 of 10
Thread Starter 
Quote:
Originally Posted by shoot2thrill View Post
if it is overclocked, does it freeze with stock speeds?
Its both, and I'm running the card at stock and still freezes like that

Quote:
Originally Posted by spacegoast View Post
Your card could be overheating? Use ATI Tool to check the temps of your gpu.

edit: you said it happens only when gaming so it could be gettting too hot, even though you said the fan was at max using rivatuner.

edit 2: does it do that when watching a movie, or when playing games less gpu intensive?
alright found out my card reaches a whooping 67 degress and with max fan. I guess thats it. A ton of dust got collected.

anything non-gpu intensive, it runs fine.

though 3450 never got past 50 degress yet it still crashes hmm...
post #5 of 10
Quote:
Originally Posted by darksideleader View Post
Its both, and I'm running the card at stock and still freezes like that



alright found out my card reaches a whooping 67 degress and with max fan. I guess thats it. A ton of dust got collected.

anything non-gpu intensive, it runs fine.

though 3450 never got past 50 degress yet it still crashes hmm...
What programs have you recently installed? Does your 3850 do it inside your HTPC? Did you try a driver cleaner before re-installing the drivers.
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post #6 of 10
My Nvidia card was doing this as well. Go to microsofts website here and get a directx update: http://www.microsoft.com/downloads/d...displaylang=en. This fixed my problems .
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post #7 of 10
Do you have another power supply you could swap in there to try out?
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post #8 of 10
Well you have ruled out the 3850!

so that leaves software and remaining hardware!

If i were you...i would....
Remove all overclocks...
I would try a fresh install if Windows...SP3...install drivers...install you game...
test and see what happens...
if still doing it...
Try using only 1 stick of you RAM at a time...swapping which slots it goes in...
(might be that one of your RAM sticks is knackered...same thing happened to me causing similar issues as you)
that leaves your PSU and motherboard after that...BUT i doubt its them IF windows is running ok...

after that...i have know idea!
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post #9 of 10
Quote:
Originally Posted by Valllldondo View Post
that leaves your PSU and motherboard after that...BUT i doubt its them IF windows is running ok...
When on the desktop and web browsing, a video card is using 2D speeds. His problems are only surfacing when he's gaming. The second you fire up any 3D application, the power demand goes up substantially due to the video card ramping up to 3D clock speeds.
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post #10 of 10
Quote:
Originally Posted by sccr64472 View Post
When on the desktop and web browsing, a video card is using 2D speeds. His problems are only surfacing when he's gaming. The second you fire up any 3D application, the power demand goes up substantially due to the video card ramping up to 3D clock speeds.
just noticed it was a 450w PSU...thought it was 650...
my 550w had trouble with a 3870x2!...
so might be a possibilty of not enough juice in the PSU to run the dual core CPU & GPU...

i take it the has the problem only started?
its not done it since you got the card?
Edited by Valllldondo - 7/2/08 at 4:38am
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